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6,262
Customer Service Manager jobs in United Kingdom
Customer Service Manager
CORNUCOPIA SOLUTIONS PTE. LTD.
Singapore
On-site
SGD 90,000 - 120,000
Today
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Customer Service Manager
ABSOLUTE KINETICS CONSULTANCY PTE LTD
Singapore
On-site
SGD 60,000 - 80,000
Yesterday
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CUSTOMER SERVICE MANAGER
LUCKY CAFES PTE. LTD.
Singapore
On-site
SGD 40,000 - 55,000
4 days ago
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CUSTOMER SERVICE MANAGER
LUCKY CAFES PTE. LTD.
Singapore
On-site
SGD 45,000 - 60,000
5 days ago
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Customer Service Manager (Attractive Overall Package) - 0210
-
Singapore
On-site
SGD 60,000 - 80,000
4 days ago
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Discover more opportunities than anywhere else. Find more jobs nowF&B Customer Service Manager | Guest Experience Leader
LUCKY CAFES PTE. LTD.
Singapore
On-site
SGD 40,000 - 55,000
4 days ago
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Customer Service Manager
CORNUCOPIA SOLUTIONS PTE. LTD.
Singapore
On-site
SGD 100,000 - 140,000
4 days ago
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Customer Service Manager
WALKING ON SUNSHINE PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
7 days ago
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Connect with headhunters to apply for similar jobsCustomer Service Manager | Up to $4.2K | 5 Days | Tuas - 0310
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
12 days ago
Assistant Customer Service Manager - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
12 days ago
Customer Service Manager (Attractive Overall Package) - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
13 days ago
Regional Client Services Manager, Banking
RECRUIT EXPRESS PTE LTD
Singapore
On-site
SGD 70,000 - 110,000
8 days ago
Customer Service Manager | Tuas (with Transport Allowance!) - YL38
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
16 days ago
Customer Service Manager | Up to $4.2k - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
20 days ago
Assistant Customer Service Manager [ Enrichment Centre Operation ] 7094
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
21 days ago
CUSTOMER SERVICE MANAGER
RMR INTERNATIONAL PRIVATE LIMITED
Singapore
On-site
SGD 60,000 - 80,000
16 days ago
(Bt Panjang) Tuition Customer service manager
THE WRITER'S PLACE (J10) PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
21 days ago
(Wlds) Tuition Customer Service manager
THE WRITER'S PLACE (J10) PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
21 days ago
Customer Service Manager (MNC / 5D)
MMC Success Pte. Ltd.
Singapore
On-site
SGD 65,000 - 85,000
16 days ago
AVP / VP, Client Services Manager, Private Banking, Consumer Banking Group
300005 Chief Executive's Office_00002555
Singapore
On-site
SGD 60,000 - 80,000
19 days ago
Customer Service Manager
CORNUCOPIA SOLUTIONS PTE. LTD.
Singapore
On-site
SGD 90,000 - 120,000
Full time
Yesterday
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Job summary
A leading asset management firm in Singapore seeks a Client Relationship Manager. The role involves managing client inquiries, ensuring compliance, and enhancing service efficiency. Candidates should have 7-10 years of experience in client-facing roles within hedge funds or private equity, along with strong communication and project management skills. Proficiency in Microsoft Office and CRM systems is essential. Join us in fostering strong partnerships and delivering exceptional client services.
Qualifications
- Minimum 7-10 years of professional experience in a client-facing role.
- Experience in Investor Relations for alternative asset managers preferred.
- Strong organizational and communication skills required.
Responsibilities
- Serve as a point of contact for existing and new clients.
- Manage in-depth client inquiries and due diligence requests.
- Assist in planning strategic client engagement events.
Skills
Stakeholder management
Presentation skills
Project management
Communication
Education
Degree in Economics, Finance, or related field
Professional qualifications (e.g., SCAQ, ICAEW)
Tools
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
CRM system
Job description
Job Responsibilities
- Serve as a point of contact for existing and new clients and respond to inquiries promptly and professionally regarding our solutions, service level agreements, and compliance protocols
- Manage and respond to in-depth client inquiries, including due diligence requests, regarding the product solutions, service level agreements, and compliance protocols
- Provide clear guidance to new and existing clients on our service frameworks and operational processes to ensure a seamless partnership
- Liaise with administrators, compliance, legal, and operations teams to ensure accurate and timely delivery of reporting documents (e.g., quarterly/annual reports)
- Maintain accurate client records in our CRM system and ensure that all client interactions and solutions adhere to internal and regulatory standards
- Proactively identify and implement improvements in our client support workflows, documentation, and internal controls to enhance efficiency and client experience
- Ensure compliance with internal standards and client obligations
- Assist in the planning and execution of strategic client engagement events, such as conferences, workshops, and exclusive client roundtables
Job Requirements
- A degree in Economics, Finance, or a related field
- Professional qualifications (e.g., SCAQ, ICAEW or equivalent) are highly regarded
- A minimum of 7-10 years of professional experience working in a highly demanding role for an alternative asset manager (i.e. a hedge fund, private equity fund, or venture capital fund), large bank, and/or fund administrator with experience working in Investor Relations
- Experience working in Accounting/Finance and/or Operations would be a plus
- Proven expertise in stakeholder management, with a track record of building and maintaining relationships with senior-level contacts, legal counsel, compliance officers and administrators
- Strong presentation skills and ability to produce compelling, accurate, and detailed materials and information for existing and prospective client; including experience creating materials with important and sensitive information
- Experience responding to Operational Due Diligence requests from institutional client
- Proficiency in Microsoft PowerPoint, Excel and Word and previous experience working with a CRM system
- High degree of organization skill, strong communication (both written and oral), and project management skills
- Able to work in a dynamic environment, with colleagues who are across multiple geographic locations, and navigate through a multi-cultural environment
- Growth mindset, entrepreneurial, highly motivated, with a can-do attitude
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.