Customer Care Executive jobs in Singapore

The Sales Manager will drive business development and revenue growth for flange management services and related solutions within the marine, offshore, and oil & gas sectors. The role focuses on developing strategic client relationships, expanding market share, and ensuring the delivery of technical solutions that meet customer and industry standards.

• Identify, pursue, and secure new business opportunities in flange management, bolting, joint integrity, mechanical services, and related products.
• Develop and execute sales strategies to achieve revenue and margin targets in marine and oil & gas markets.
• Build and maintain a strong sales pipeline through prospecting, market analysis, and networking.
• Lead sales presentations, tender submissions, pricing proposals, and contract negotiations.

• Manage existing key accounts and ensure high client satisfaction.
• Serve as the primary point of contact for technical and commercial discussions.
• Conduct regular client visits to understand project requirements and identify upsell/cross-sell opportunities.

• Work closely with engineering, operations, and project teams to deliver accurate technical solutions and quotations.
• Understand flange management services including bolted joint integrity, torque/tension methods, leak sealing, machining, and pressure testing.
• Ensure proposals meet regulatory requirements, industry standards, and client specifications.

• Monitor market trends, competitor activities, and emerging technologies in the flange management and joint integrity services sector.
• Provide management with monthly sales forecasts, market insights, and strategy recommendations.

• Prepare regular sales reports, pipeline updates, and client activity logs.
• Ensure CRM data is accurate and updated.

• Bachelor’s degree in Mechanical Engineering, Petroleum Engineering, Business, or related field (preferred).
• 5+ years of sales or business development experience in marine, offshore, or oil & gas industries.
• Proven track record in selling technical services such as flange management, bolting/joint integrity, maintenance services, or industrial solutions.

• Strong understanding of flange management processes: bolting, torque/tensioning, joint integrity, bolt load verification, and mechanical maintenance.
• Knowledge of offshore standards (e.g., API, ASME, ISO) is an advantage.
• Ability to interpret engineering drawings and project specifications.

• Excellent negotiation, communication, and presentation skills.
• Strong networking mindset and customer-focused approach.
• Ability to work independently and meet sales targets.
• Willingness to travel offshore/on-site when required.

• Revenue and margin growth.
• New client acquisition.
• Sales pipeline health and closure rate.
• Client satisfaction and retention.
• On-time proposal submission and accuracy.