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115
Shopee jobs in Malaysia
Payment Payable Executive - Operations, MY Marketplace
Shopee
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
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Chatbot Business Analyst - Operations, MY Marketplace
Shopee
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30 days ago
Brand PR & Events Lead: Strategy, Media & Events
Shopee
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
Merchant Acquisition Associate - Entry Level
Shopee
Kuala Lumpur
On-site
MYR 150,000 - 200,000
30+ days ago
Discover more opportunities than anywhere else. Find more jobs nowTPA Management Specialist (Open to Fresh Graduates)
Shopee
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
Contract & Corporate Secretarial Pro (Legal Assistant)
Shopee
Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago
Connect with headhunters to apply for similar jobsLogistics Executive (Cross Border) - Fresh Graduates
Shopee
Kuala Lumpur
On-site
MYR 60,000 - 90,000
30+ days ago
Partnerships & Digital Growth Lead for E-commerce & Fintech
Shopee
Kuala Lumpur
On-site
MYR 60,000 - 80,000
30+ days ago
Business Development Operations - ShopeePay
Shopee
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
Relationship Management - Digital Product (ShopeePay)
Shopee
Kuala Lumpur
On-site
MYR 60,000 - 80,000
30+ days ago
Payment Payable Executive
Shopee
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
30+ days ago
Job summary
A leading e-commerce platform in Kuala Lumpur is seeking a Payments Analyst to manage daily payout activities, analyze payment processes, and collaborate with product and technical teams. Candidates should have 1-3 years of relevant experience, strong analytical skills, and proficiency in Excel and SQL. This role offers a dynamic work environment focused on optimizing payment channels.
Qualifications
- 1-3 years working experience in relevant fields.
- Strong analytical skills and attention to detail required.
- Experience in a technology organization preferred.
- Familiarity with multiple payment channels and MDR concepts.
Responsibilities
- Perform daily payout activities for buyers and sellers.
- Work with internal teams to maintain the payments pipeline.
- Address payment declines and reconcile statements.
- Partner with teams for payment channel optimization.
Skills
Analytical thinking
Problem-solving
Communication skills
Attention to detail
Proactive attitude
Tools
Excel
SQL
Power Query
Job description
Job Description
- Perform daily payout activities to both Shopee buyers and sellers on a daily or weekly basis by consolidating requests from internal teams and ensuring the proper due diligence performed prior to any payout activities
- Perform scheduled payout activities to other internal Shopee entities by consolidating approved requests from internal stakeholders and ensuring the proper due diligence performed prior to any payout activities
- Work with the business functions to maintain the payments pipeline, managing day-to-day responsibilities such as monitoring & researching the cause of payment declines, daily reconciling of payment processing statements for high volume transactions and monthly assessments of payment card fees
- Be an internal SME (subject-matter expert) in e-commerce payments processing to assist in solving daily payments issues creatively and effectively
- Partner with Product and Technical teams to solve problems, identify trends and opportunities for payments and payment channel integration optimisation and implement cost savings initiatives
- Actively participate in regionally or locally driven initiatives for process improvements relating to payment channel reconciliation
- Track, analyse, influence, and communicate key metrics to influence decisions and new payments initiatives
- Inform, influence, support, and execute initiatives focused on reducing payment costs and redundancies
- Rotational support on campaign days to ensure payment channel availability
- Ensure server and bank downtimes are managed adequately during campaign days by ensuring channel maintenance set-up or ensuring proper communication within internal teams to manage expectations
- Other ad-hoc tasks as required by the Business
Requirements
- At least 1-3 years working experience
- Analytical and strong attention to detail required
- Strong critical and problem-solving skills
- Experience working within a technology organisation
- Advanced Excel skills with knowledge of SQL (Structured Query Language) and Power Query (plus).
- Familiar with multiple payment channels and concept of MDR (Merchant Discount Rate)
- Excel (Vlookup and Pivot table) is a must, SQL nice to have
- Previous experience in payments is preferred
- Experience in fintech, banking or finance background a definite plus
- Strong communication and presentation skills a must (English preferred)
- Proactive, energetic, fast pace, meticulous
- Smart, self-learning and resourceful
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.