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Job summary
A leading biotechnology company based in Rawang, Selangor is seeking a skilled professional to conduct training, support sales of bioprocessing equipment, and maintain strong customer relationships. The ideal candidate should hold a Bachelor's Degree in a relevant field and have 2–3 years of hands-on bioreactor experience. Excellent communication and negotiation skills are essential for success in this role, as well as flexibility for travel and technical consultation.
Qualifications
- Preferred 2–3 years of hands-on experience with bioreactors/fermenters.
- Possess own transport and flexible for frequent business travel.
- Advantageous if candidate has experience in installation, training, or technical support for bioreactors.
Responsibilities
- Conduct product installation, demonstrations, and training sessions.
- Listen to and understand customer needs to build relationships.
- Provide technical consultation for suitable bioreactor configurations.
- Assist customers in optimizing bioreactor performance.
- Support sales of bioprocessing equipment to customers and distributors.
- Maintain and expand customer accounts while meeting sales targets.
- Develop new sales networks within the assigned region.
- Improve technical product knowledge.
Skills
Education
IKA Works (Asia) Sdn Bhd – Rawang, Selangor
- Bachelor's Degree in in Biotechnology, Bioprocess Engineering, Chemical Engineering, Life Sciences or related field
- Preferred 2–3 years of hands‑on experience with bioreactors/ fermenters (laboratory, pilot, or production scale)
- Possess own transport and flexible for frequent business travel (domestic & overseas)
- Advantageous if candidate has experience in installation, training, or technical support for bioreactors
- Experience in technical sales, application support, or business development within the biotechnology, pharmaceutical, or life science sector
- Strong communication, negotiation and presentation skills
- Conduct product installation, demonstrations, and training sessions to showcase bioreactor capabilities.
- Listen to and understand customer needs to build and maintain strong relationships.
- Provide technical consultation and recommend suitable bioreactor configurations based on customer applications.
- Assist customers in troubleshooting and optimizing bioreactor performance for various applications (e.g., cell culture, microbial fermentation, photobioreactors).
- Support sales IKA's bioprocessing equipment directly to end customers and distributors in the assigned region (APAC, excluding China and Hong Kong).
- Maintain and expand customer accounts while meeting assigned sales targets.
- Develop and establish new sales networks within the assigned region.
- Constantly improve technical product and application knowledge.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.