Sales Executive (Technical Sales)

IKA Works (Asia) Sdn Bhd; Rawang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading biotechnology company based in Rawang, Selangor is seeking a skilled professional to conduct training, support sales of bioprocessing equipment, and maintain strong customer relationships. The ideal candidate should hold a Bachelor's Degree in a relevant field and have 2–3 years of hands-on bioreactor experience. Excellent communication and negotiation skills are essential for success in this role, as well as flexibility for travel and technical consultation.

Qualifications

• Preferred 2–3 years of hands-on experience with bioreactors/fermenters.
• Possess own transport and flexible for frequent business travel.
• Advantageous if candidate has experience in installation, training, or technical support for bioreactors.

Responsibilities

• Conduct product installation, demonstrations, and training sessions.
• Listen to and understand customer needs to build relationships.
• Provide technical consultation for suitable bioreactor configurations.
• Assist customers in optimizing bioreactor performance.
• Support sales of bioprocessing equipment to customers and distributors.
• Maintain and expand customer accounts while meeting sales targets.
• Develop new sales networks within the assigned region.
• Improve technical product knowledge.

Skills

Hands-on experience with bioreactors/fermenters

Strong communication skills

Negotiation skills

Presentation skills

Education

Bachelor's Degree in Biotechnology, Bioprocess Engineering, Chemical Engineering, Life Sciences or related field

Job description

IKA Works (Asia) Sdn Bhd – Rawang, Selangor

Qualifications

• Bachelor's Degree in in Biotechnology, Bioprocess Engineering, Chemical Engineering, Life Sciences or related field
• Preferred 2–3 years of hands‑on experience with bioreactors/ fermenters (laboratory, pilot, or production scale)
• Possess own transport and flexible for frequent business travel (domestic & overseas)
• Advantageous if candidate has experience in installation, training, or technical support for bioreactors
• Experience in technical sales, application support, or business development within the biotechnology, pharmaceutical, or life science sector
• Strong communication, negotiation and presentation skills

Responsibilities

• Conduct product installation, demonstrations, and training sessions to showcase bioreactor capabilities.
• Listen to and understand customer needs to build and maintain strong relationships.
• Provide technical consultation and recommend suitable bioreactor configurations based on customer applications.
• Assist customers in troubleshooting and optimizing bioreactor performance for various applications (e.g., cell culture, microbial fermentation, photobioreactors).
• Support sales IKA's bioprocessing equipment directly to end customers and distributors in the assigned region (APAC, excluding China and Hong Kong).
• Maintain and expand customer accounts while meeting assigned sales targets.
• Develop and establish new sales networks within the assigned region.
• Constantly improve technical product and application knowledge.