Retail jobs in Malaysia
Retail Expert (品牌推销员)
TLNW TRADING SDN BHD
Expansion Approvals Manager
MR D-I-Y Malaysia
Multichannel Customer Service & Order Fulfillment Pro
Floristika.Com.My Sdn Bhd
Assistant Sales Manager, PF
RHB Bank
Home Furnishings Sales Specialist
Ikano
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MOG Group
Sales Associate (Part Time)
Ikano
Customer Care Coordinator
Fetch Me Later Sdn Bhd
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Jobstreet Malaysia
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Brilliant Foster (M) Sdn Bhd
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Wealth & Retail Banking Sales Consultant
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Customer Experience Manager, APAC (Japanese) / カスタマーエクスペリエンスマネージャ, APAC (日本語)
Expedia Group
Retail Expert (品牌推销员)
Job summary
A retail company in Selangor, Malaysia is seeking a customer-focused individual to provide unique consumer experiences, including product education and service. Ideal candidates will have qualifications such as an SPM or equivalent, with a preference for retail experience and skills in Mandarin and English. Responsibilities include enhancing product awareness and addressing customer needs. If passionate about sales and skilled in communication, consider applying for this dynamic role.
Qualifications
- Must have relevant experience in retail industries.
- Experience in conducting product demonstrations preferred.
- Fluency in Mandarin and English is required.
Responsibilities
- Provide unique consumer experiences and assist with product education.
- Drive product awareness and manage stock replenishment.
- Address customer queries and resolve issues effectively.
- Collect and report data on consumer behavior and product performance.
Skills
Education
Provide unique consumer experiences, including guided trials, product education, follow-up, assistance, and purchase support.
Possess in-depth knowledge of products, their features, and benefits, as well as the science behind them.
Drive product awareness, including point-of-purchase activities and stock replenishment.
Provide excellent customer service and satisfaction management, addressing customer queries and concerns.
Identify and resolve customer issues related to products and services.
Collect data related to consumer behavior, product performance, and sales activities, and report findings to relevant stakeholders.
SPM / STPM / Professional Certificate / Diploma / Degree or its equivalent.
Relevant work experience in retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
Excellent communication skills, interpersonal skills, passionate about sales and computer literate.
Basic Mandarin and English verbal skills are required to serve mainly China and other international tourists. Other language-speaking is an added advantage.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.