Assistant Sales Manager, PF

RHB Bank; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Malaysia seeks a motivated individual for a sales position focused on promoting PF-i products and delivering exceptional customer service. This role requires a Bachelor's degree and a minimum of 5 years in sales and customer service, emphasizing strong selling and negotiation skills. Candidates must adhere to compliance standards and demonstrate initiative in a fast-paced environment. This position is vital for engaging new customers and achieving sales targets.

Qualifications

• Minimum 5 years of experience in sales and customer service.
• Relevant licenses for the portfolio are required.
• Able to work with minimal supervision in a fast-paced environment.

Responsibilities

• Promote sales of PF-i products and achieve individual targets.
• Ensure high standards of customer experience.
• Adhere to policies set by the bank.

Skills

Sales skills

Customer service

Negotiation skills

Interpersonal skills

Education

Bachelor’s Degree in any related field

Job description

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.
• Operations:
• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Key Requirements

• Bachelor’s Degree in any related field.
• Minimum 5 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
• Ability to relate and connect with the local community.
• Basic understanding of finance and banking products.