Online jobs in Malaysia
Customer Success Advocate — Online Support Specialist
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Customer Success Specialist — Online Orders & Support
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Discover more opportunities than anywhere else. Find more jobs nowLogistics Coordinator: 6-Month Contract, Immediate Start
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IT HR Manager - Lead People, Performance & Strategy
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Customer Success Advocate: Online Support & Solutions
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Connect with headhunters to apply for similar jobsCustomer Success Specialist: Online Support & Solutions
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Customer Success Specialist: Brand Advocate & Online Help
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Customer Success Champion - Online Orders & Support
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Customer Success Advocate — Delight Customers & Resolve
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Customer Success Advocate for Online Orders
Teleperformance
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Senior Finance Associate: Ledger, Reporting & Compliance
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Chinese Hot Kitchen CDP — Brunei, Accommodation Included
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Customer Success Advocate — Online Support Specialist
Job summary
An established industry player is seeking a Customer Success Specialist to enhance customer experience through effective communication and support. In this dynamic role, you will be the primary contact for customers, addressing their inquiries and concerns via phone and email. Your ability to project a professional image and maintain a positive attitude will be crucial in representing the brand. This position offers a fantastic opportunity to develop your skills in a fast-paced environment while contributing to customer satisfaction and loyalty. If you are passionate about helping others and thrive in a collaborative setting, this role is perfect for you.
Qualifications
- Bachelor's Degree or Diploma in any discipline required.
- B2 level English proficiency in all aspects is essential.
Responsibilities
- Support customers in placing online orders and provide timely assistance.
- Maintain a positive and professional attitude towards customers.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.