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921

Online jobs in Malaysia

Customer Success Advocate — Online Support Specialist

Teleperformance

Petaling Jaya
On-site
USD 5,000 - 9,000
27 days ago
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Brand-Driven Customer Success Specialist

Teleperformance

Petaling Jaya
On-site
USD 5,000 - 9,000
27 days ago

24/7 Multilingual Customer Experience Specialist (Malaysia)

Agoda

Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
27 days ago

Accounts Executive - Full-Cycle Finance & Compliance (PJ)

Talent Recruit

Selangor
On-site
MYR 45,000 - 65,000
27 days ago

Customer Success Specialist — Online Orders & Support

Teleperformance

Petaling Jaya
On-site
USD 5,000 - 9,000
27 days ago
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Logistics Coordinator: 6-Month Contract, Immediate Start

Talent Recruit

Subang Jaya
On-site
MYR 100,000 - 150,000
27 days ago

IT HR Manager - Lead People, Performance & Strategy

Talent Recruit

Subang Jaya
On-site
MYR 100,000 - 150,000
27 days ago

Customer Success Advocate: Online Support & Solutions

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
27 days ago
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Customer Success Specialist: Online Support & Solutions

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
27 days ago

Client Experience & Online Shopping Support

Teleperformance

Bayan Lepas
On-site
MYR 24,000 - 36,000
27 days ago

Senior Trade Marketing Exec - FMCG Brand Activation

Talent Recruit

Subang Jaya
On-site
MYR 150,000 - 200,000
27 days ago

Content Safety Moderator — Shift-Based, KPI-Driven

Teleperformance

Bayan Lepas
On-site
USD 7,000 - 15,000
27 days ago

Customer Success Specialist: Brand Advocate & Online Help

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
27 days ago

Customer Success Champion - Online Orders & Support

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
27 days ago

Online Customer Success Advocate

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
27 days ago

Customer Success Advocate — Delight Customers & Resolve

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
27 days ago

Customer Success Advocate for Online Orders

Teleperformance

Bayan Lepas
On-site
USD 7,000 - 12,000
27 days ago

Global Content Safety Moderator

Teleperformance

Bayan Lepas
On-site
USD 7,000 - 15,000
27 days ago

Brand-Facing Customer Success Advocate

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
27 days ago

APAC Cybersecurity Sales Executive - Growth & Partnerships

Talent Recruit

Johor Bahru
On-site
MYR 100,000 - 150,000
27 days ago

Senior Finance Associate: Ledger, Reporting & Compliance

Tech Harvest Capital

Shah Alam
On-site
MYR 100,000 - 150,000
27 days ago

Chinese Hot Kitchen CDP — Brunei, Accommodation Included

Talent Recruit

Kuala Lumpur
On-site
MYR 20,000 - 100,000
27 days ago

Strategic Marketing Leader: Growth & Insights in Healthcare

Talent Recruit

Kuala Lumpur
On-site
MYR 80,000 - 120,000
27 days ago

Compassionate Registered Nurse — Flexible Hours, Senior Care

Talent Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
27 days ago

KYC Analyst - Fresh Grad (Thai/Indonesian/Vietnamese)

Talent Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
27 days ago

Top job titles:

Remote jobsOffshore jobsTelemarketer jobsLegal jobsLegal Executive jobsAirport jobsGame Tester jobsSafety Supervisor jobsChief Commercial Officer jobsGeneral Manager jobs

Top companies:

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Customer Success Advocate — Online Support Specialist
Teleperformance
Petaling Jaya
On-site
USD 5,000 - 9,000
Full time
27 days ago

Job summary

An established industry player is seeking a Customer Success Specialist to enhance customer experience through effective communication and support. In this dynamic role, you will be the primary contact for customers, addressing their inquiries and concerns via phone and email. Your ability to project a professional image and maintain a positive attitude will be crucial in representing the brand. This position offers a fantastic opportunity to develop your skills in a fast-paced environment while contributing to customer satisfaction and loyalty. If you are passionate about helping others and thrive in a collaborative setting, this role is perfect for you.

Qualifications

  • Bachelor's Degree or Diploma in any discipline required.
  • B2 level English proficiency in all aspects is essential.

Responsibilities

  • Support customers in placing online orders and provide timely assistance.
  • Maintain a positive and professional attitude towards customers.

Skills

Customer Service orientation
Active Listening Skills
Problem-solving
Emotional intelligence
Critical thinking

Education

Bachelor’s Degree
Diploma or equivalent

Tools

Microsoft Office
Microsoft Windows
Job description
An established industry player is seeking a Customer Success Specialist to enhance customer experience through effective communication and support. In this dynamic role, you will be the primary contact for customers, addressing their inquiries and concerns via phone and email. Your ability to project a professional image and maintain a positive attitude will be crucial in representing the brand. This position offers a fantastic opportunity to develop your skills in a fast-paced environment while contributing to customer satisfaction and loyalty. If you are passionate about helping others and thrive in a collaborative setting, this role is perfect for you.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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