E-commerce Manager (Alpro One Click)

Alpro Pharmacy; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading health platform in Malaysia and Singapore is seeking a skilled e-commerce manager to lead the execution of its growth roadmap. The role involves overseeing platform operations, managing campaigns, and collaborating across teams to optimize customer engagement. Ideal candidates should hold a Bachelor’s degree and possess strong analytical skills with proficiency in e-commerce and digital media strategies. Fluency in English and Bahasa Malaysia is required, and Mandarin is a plus.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Proficiency in managing online marketplaces and e-commerce platforms.
• Strong analytical skills and ability to translate data into strategies.

Responsibilities

• Lead execution of the e-commerce roadmap for growth in Malaysia and Singapore.
• Oversee daily operations and third-party seller onboarding.
• Plan and manage platform campaigns and paid media.
• Collaborate with branding, content, and IT teams.
• Monitor and analyze key performance indicators.

Skills

E-Commerce management

SEO/SEM

Data analysis

Project coordination

Cross-functional collaboration

English proficiency

Bahasa Malaysia proficiency

Mandarin proficiency

Education

Bachelor’s Degree in E-Commerce, Marketing, Business Administration

Tools

Shopify

Google Ads

Meta ads

TikTok ads

Job description

Job Responsibilities

• Lead the execution of Alpro One Click’s e-commerce roadmap, driving growth to achieve Top 10 health platform ranking in Malaysia and Singapore.
• Oversee daily platform operations including third-party seller onboarding, product listing optimization, and pricing strategies.
• Plan and manage platform-wide campaigns and paid media (Google Ads, Meta, TikTok) to achieve targeted ROAS and conversion.
• Collaborate with branding, content, and IT teams to implement features such as subscription refills, AI-driven tools, and seller microsites.
• Monitor and analyze KPIs (GMV, traffic, conversion, basket size, subscriber growth), and present actionable insights to senior management.
• Drive SEO, SEM, and UX optimization, including A/B testing and conversion path improvements.
• Coordinate with Procurement, Operations, and Trade teams to ensure stock visibility, fulfillment accuracy, and smooth online-to-offline integration.
• Enhance customer engagement through WhatsApp Circle, Alpro App, and TikTok Live commerce to ensure seamless customer journeys.

Job Requirements

• Bachelor’s Degree in E-Commerce, Marketing, Business Administration, or related field.
• Proficiency in Shopify management, SEO/SEM, and paid media platforms (Google Ads, Meta, TikTok).
• Strong analytical and decision-making skills, with proven ability to interpret data and translate into growth strategies.
• Excellent project coordination and cross-functional collaboration with marketing, IT, operations, and product teams.
• Good command of English and Bahasa Malaysia; Mandarin proficiency is an added advantage for cross-border collaboration.
• Experience in online marketplace operations, seller onboarding, or cross-border e-commerce is a strong plus.