Network-Jobs in Malaysia

Job Summary
The Application Engineer is required to be a seasoned technology sales/pre-sales professional, with a techno-commercial mindset. This candidate should possess a strong knowledge of the end-to-end Value chain, both from a Data Center/Enterprise and TSP (Telecom Service Provider) perspective. The key responsibility area of this position is to be a trusted advisor & pre-sales technical manager who can independently engage & manage the expectations of EXFO customers to address their testing & business needs of EXFO’s test & measurement solutions. Having a broad knowledge of the telecommunications network working/workflow be it Telcos/ISP/MSO will be advantageous. Candidate should be Visionary and Ambitious team player capable of working in highly competitive & challenging business environment. Candidate will be responsible for activities in SEA countries including Singapore, Malaysia, Indonesia, Philippines, Thailand and Vietnam.

What You’ll Do

• Candidate should have a strong customer-oriented approach
• This position requires a person who can demonstrate strong knowledge, and understanding of the product line, can operate with minimal supervision, is a self-motivated person, fast learner, and is highly competent in developing business strategies for EXFO’s industry-leading Test and Measurement Solutions.
• Contribute to achieving or exceeding the regional sales and business development objectives in collaboration with all concerned.
• Support the sales team during the proposal phase of new/existing opportunities by providing pricing estimates, resource requirements, preliminary project timelines, SOW language, and acceptance test plans.
• Candidate should own pre-sales cycle, including assisting sales in closing the sale, and business development objectives along with Regional Sales Managers.
• Candidate should be a technical interface/ bridge between SEA customers, sales team and Product management team, product experts, post-sale support, R&D etc. from headquarters.
• Developing and delivering product presentations at customers, conferences, and other venues as required.
• Taking responsibility for effective deployment and adoption of demo equipment for field trials/ POC.
• Ensure we have a fully documented customer profile for every opportunity where a quote is made and all relevant data in the CRM is up to date.
• Provide post-implementation onsite troubleshooting assistance in support of the sales team as required.
• Provide relevant customer feedback to corporate HQ: features, futures, issues, success stories, and competitive field intelligence

What We’re Looking For

Technical skills

• Exceptional Knowledge of Fiber testing methodologies, high-speed transmission 100G/400G & above, Optical spectrum, Fiber Monitoring and Wireless technology testing.
• Competent knowledge of reflectometry technology, ITU-T standards for transmission system testing.
• Sound knowledge of transmission technologies such as SDH, OTN, WDM, SyncE & PTP, CPRI, Fiber Channel
• Strong Knowledge in Fiber Optic Testing, PON, MPLS/IPVPN/Ethernet Technologies, DWDM
• Strong Telecom/Wireless/Wireline experience
• Telecom carrier - fixed line and wireless knowledge
• Good understanding of open global specifications; 3GPP, 3GPP2 and respective products
• Wireless protocols: 3G, 4G/LTE, 5G
• Understanding of SEA Telco Market + DC/Enterprise Market will be advantageous
• Competent knowledge and experience of network testing tools and monitoring systems
• Familiar with MS office tools, Visio project library, MS project tools.

Required Aptitudes.

Customer Skills

• Experience in Customer facing role.
• Effective communication skills - oral and written, Presentation.
• Combining Technical mindset with the understanding of customer Business requirements.
• Customer advocate.
• Capable of Cross-selling products and services.

General Aptitudes

• Self-motivated with a strong team attitude
• Self-starter and able to communicate and interact with peers at all levels.
• Ability to work in team environments and be part of the team.
• Strong planning, organizational, and prioritization skills.
• Process oriented.
• Strong work ethic and integrity.
• Operates with a high degree of professionalism.
• Effective written and verbal communicator.
• Demonstrates strong judgment and analytical skill.
• Initiative and accountability.
• Adaptable to change/flexible.
• Innovative technical problem solver and out-of-the-box thinker.
• Well organized and results oriented.

Experience Level

Pertinent experience: 5+ years of experience selling in consultative, direct sales, and team environments.

Experience working within direct and overlay sales environments.

Language requirements: Ability to competently read/write and speak English is mandatory; other local languages will be advantageous

Education: Degree in Telecommunications, Engineering (Electronics) or equivalent. Business degree a definite asset

Travel: 50%