Logistic à Malaisie
Marine Coordinator
Elsa Talent Solutions Sdn. Bhd.
(CCKK) Clinical Instructor - School of Nursing
Fairview International School
Découvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenantIT Business Analyst – SAP CO PS
Hilti (Canada) Corporation
Finance Manager / Accountant (Kuala Lumpur, Malaysia)
Weshine
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesDrilling Supervisor
Elsa Talent Solutions Sdn. Bhd.
Night Drilling Supervisor
Elsa Talent Solutions Sdn. Bhd.
Lead / Senior data engineer: Python / AWS / Databricks
Capcon Asia
General Manager - Cigarette Filter Making & Logistic Machines and Conversions
Körber Pharma Packaging AG
Logistic and Warehouse Operations Section Head
Cargill Holdings (Malaysia) Sdn Bhd
Logistics Sales Support Admin - Streamline Shipments & Quotes
Talent Recruit
Logistics Operations Coordinator (Day Shift)
Talent Recruit
General Manager - Cigarette Filter & Logistics Machinery
Körber Pharma Packaging AG
Aerospace Logistics Specialist: Global Shipments & Compliance
Energy Consulting group
Logistics Coordinator: 6-Month Contract, Immediate Start
Talent Recruit
Import & Export Analytics Lead: Logistics Insights
PPG
Senior Logistics Lead: WMS/SAP, Assembly & Training
Talent Recruit
Logistics Specialist: Cargo Coordination & SAP/WMS Expert
Talent Recruit
Manufacturing Warehouse Lead - Inventory & Logistics
Talent Recruit
Program Manager
Résumé du poste
A global logistics company is seeking an experienced Program Manager in Johor Bahru. This role focuses on customer engagement and operational excellence, requiring strong project management skills and a minimum of 5 years in the freight forwarding industry. The ideal candidate is analytical, proactive, and comfortable in a fast-paced environment, proficient in Microsoft Office, and has a bachelor's degree. Join us to drive performance and continuous improvement in our dynamic team.
Qualifications
- Minimum 5 years of working experience in the freight forwarding industry.
- Experienced in program/project management within logistics or customer service.
- Proficient in using Microsoft Office Applications.
Responsabilités
- Be the primary contact for internal and external customers.
- Lead performance management efforts by analyzing results and driving actions.
- Manage and deliver improvement projects and customer integrations.
Connaissances
Formation
Are you a strategic thinker with a passion for driving performance and delivering exceptional customer experiences? Join our dynamic team as a Program Manager, where you'll be at the heart of customer engagement, operational excellence, and continuous improvement.
- Be the primary contact for internal and external customers, ensuring fast, clear, and effective communication.
- Understand and deliver on customer service commitments, with clear documentation and follow-through.
- Lead performance management efforts such as analyze results, identify gaps, and drive corrective actions.
- Champion continuous improvement initiatives to enhance service efficiency and customer satisfaction.
- Act as a key escalation point for customer and stakeholder issues.
- Manage and deliver improvement projects, including customer integrations.
- Conduct and support customer business reviews focused on performance, issues, and opportunities.
- Maintain critical documentation SOPs, SLAs, and performance records.
- Monitor compliance with regulations and standards across operations.
- Analyze shipping profiles to identify trends, optimize resources, and improve profitability.
- Handle commercial functions respond to spot/ad hoc quotation requests and support new business/project implementation.
- Minimum Bachelor’s Degree in any field.
- Minimum 5 years of working experience in the freight forwarding industry. Experienced in program/project management, ideally within logistics or customer service.
- Proficient in using Microsoft Office Application (Tech-Savvy individual will be added advantage)
- Strong communicator and relationship builder.
- Analytical, proactive, and solutions-oriented.
- Comfortable managing multiple priorities in a fast-paced environment.
- Commercially savvy with a customer-first mindset.
- The position is based in Iskandar Puteri, Johor
Only the right fit candidate will be contacted to proceed with next stage of pre-screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.