Jobs in Kuantan, Malaysia

• Competitive Salary


• 100% Remote


• Working on the latest tech for the Insurtech Market Leader

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C


• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally


• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more


• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world


• We are fully funded and backed by reputable VC funds and strategic institutional investors


• We have a global presence in Asia, EMEA and the Americas


• We’ve grown our annualized revenue by over 30x since January 2021


• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution


• Plan and design simple to semi-complex business processes and system modifications


• Make recommendations to improve and support business activities


• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties


• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design


• Develop business requirements documents/user stories to support the required modifications


• May plan, allocate and monitor work of other business analysts


• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills


• Assist in providing time estimates for project related tasks


• Aid in updating process and procedural documentation


• Develop basic understanding of technical development cycle of mobile application or web portals


• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.


• Any other task that may be assigned

• Minimum 5 years of experience as Business Analyst


• A degree in Business, IT or any relevant field


• Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred)


• Health Insurance-related domain certification from INS/LOMA or III is an added advantage


• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints


• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing


• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes


• Experience in an Agile and/or Scrum environment is a must


• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow


• Excellent written and verbal communication skills in English


• Technical writing skills are a plus


• Must be able to speak in Cantonese fluently


• Must be based in Malaysia or Hong Kong

• Fully Remote


• Flexible Leave


• International Environment


• Competitive renumeration package


• Performance Bonus


• Stock Options after 6 months


• Company activities and events


• Learning and development plan


• Remote work allowance

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