Jobs in Kuantan, Malaysia
Remote Crypto Chat Support Specialist (Korean)
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Remote Crypto Chat Support Specialist (Korean)
Job summary
A global service support company seeks a Chat Support Consultant (native Korean). Responsibilities include providing customer support for crypto trading via chat, building customer relationships, and addressing inquiries. Requirements include native Korean and C1 English skills, 6-12 months of chat support experience, and CRM knowledge (Salesforce). This role offers remote work, a multicultural team, and growth opportunities. Don't miss your chance to join this dynamic company!
Benefits
Qualifications
- 6-12 months of live chat support experience, preferably in crypto or financial services.
- Basic financial knowledge or payment/banking experience.
- Crypto industry knowledge is a plus.
- Stable internet connection required.
Responsibilities
- Deliver outstanding customer support in crypto trading.
- Build strong and lasting customer relationships.
- Provide accurate information to customer requests.
- Maintain knowledge of trading platform and market conditions.
- Continuously seek ways to improve team performance.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.