Jobs in Kuala Lumpur, Malaysia
Outbound Lead Gen Operations Manager
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Outbound Lead Gen Operations Manager
Job summary
A forward-thinking marketing company in Cyberjaya is seeking a skilled Outbound Lead Generation Specialist. In this role, you will manage lead generation campaigns, develop messaging strategies, and utilize AI tools to enhance outreach. The ideal candidate should possess strong experience in sales management and excellent communication abilities. This position offers the opportunity to work remotely with a dynamic team.
Qualifications
- Proven experience managing outbound sales or lead generation campaigns from start to finish.
- Strong understanding of outbound strategy and persona targeting.
- Excellent written and verbal communication skills for client interaction.
Responsibilities
- Gather campaign goals and messaging preferences from clients.
- Build and manage multi-step outreach sequences across channels.
- Launch and monitor outbound campaigns, responding to leads promptly.
Skills
Tools
We delivers a high-performance AI-Enhanced Outbound Lead Gen Service designed to help clients run hyper-personalized, multi-channel outreach campaigns at scale. We combine AI-powered messaging, strategic targeting, and campaign automation to connect our clients with the right decision-makers — faster and more effectively. As a key player in this offering, you’ll help bring these campaigns to life from end to end.
- Client Intake & Briefing
- Gather campaign goals, target persona details, and messaging preferences directly from clients.
- Create or delegate contact mining briefs to source accurate and relevant lead data.
- Messaging Strategy & Sequence Development
- Collaborate with clients to define outreach angles, tone, and messaging themes.
- Build and manage multi-step, multi-channel outreach sequences (email, social, phone).
- Leverage AI tools to generate personalized messaging based on campaign inputs.
- Data Enrichment & AI Prompt Execution
- Enrich contact data with relevant insights to drive personalized outreach.
- Use structured AI prompts to generate contact-level summaries, pain points, and hooks.
- Review and edit AI-generated outputs to ensure message quality and alignment.
- Campaign Execution & Lead Engagement
- Launch and monitor outbound campaigns across channels.
- Respond promptly to inbound replies, including objections, meeting requests, or follow-ups.
- Make outbound calls when applicable to support conversion and engagement.
- Performance Reporting & Optimization
- Provide regular updates on campaign performance with insights and recommended actions.
- Track key outreach metrics and optimize sequences to improve effectiveness.
- Maintain organized tracking of lead status and campaign progress.
- Team Collaboration & Escalation
- Work cross-functionally with internal team members (e.g., research, QA, ops) to meet campaign needs.
- Report directly to the Operations Director with ongoing status updates, blockers, and wins.
- Proven experience managing outbound sales or lead generation campaigns from start to finish
- Strong understanding of outbound strategy, messaging frameworks, and persona targeting
- Hands-on experience with AI tools (e.g., ChatGPT, Perplexity) for prompt writing and content generation
- Comfortable navigating contact data tools and platforms (e.g., Apollo, LinkedIn Sales Navigator)
- Strong copywriting and editing skills, especially for cold outreach messaging
- Excellent written and verbal communication skills for both client interaction and lead engagement
- Organized, proactive, and able to manage multiple campaigns simultaneously
- Comfortable handling replies from leads (positive, negative, or objection-based) with professionalism
- Analytical mindset - able to interpret campaign performance data and suggest improvements
- Willingness to cold call leads when needed and follow structured call scripts
- Experience working remotely and communicating within a distributed team
- Familiarity with CRMs and campaign tracking tools is a plus
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.