Growth-Focused Branch Manager (Klang Valley)

Hong Leong Bank; Puchong; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading financial institution in Malaysia seeks a Branch Manager to oversee business development and ensure growth and competitiveness. The role includes monitoring branch performance, driving customer acquisition, and fostering team development. Qualified candidates should possess a degree in relevant fields and have over 5 years of experience in customer service and financial product sales. Strong leadership and communication skills are essential to succeed in this role.

Qualifications

• Minimum 5 years' experience in a branch operational role or related areas.
• Strong ability to achieve sales targets and service standards.
• Ability to work collaboratively with cross-functional teams.

Responsibilities

• Drive sustainable growth and new customer acquisition.
• Monitor branch performance across financial and customer service metrics.
• Seek opportunities for process optimization and innovation.
• Participate in strategic planning and decision-making processes.
• Foster a culture of continuous learning and knowledge sharing.
• Collaborate with management to optimize lending direction.

Skills

People management

Leadership skills

Interpersonal communication

Organizational skills

Planning skills

Education

Degree/Diploma/Professional Certification

Undergraduate degree in Accounting/Banking/Finance

Job description

A leading financial institution in Malaysia seeks a Branch Manager to oversee business development and ensure growth and competitiveness. The role includes monitoring branch performance, driving customer acquisition, and fostering team development. Qualified candidates should possess a degree in relevant fields and have over 5 years of experience in customer service and financial product sales. Strong leadership and communication skills are essential to succeed in this role.