IT Change Management Specialist

Hong Leong Bank; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading financial institution in Malaysia seeks an IT Service Management professional to oversee Change Management processes. The role involves ensuring changes are documented, evaluated, and authorized efficiently. Candidates must have a minimum Diploma in Computer Science and 2-3 years of IT experience. Knowledge of Microsoft Office and G-Suite for reporting and analytics, coupled with strong communication skills, is essential. This role offers an opportunity to enhance IT practices in alignment with ITIL standards.

Qualifications

• Minimum Diploma in Computer Science or related field.
• 2-3 years of working experience in the IT field.
• Knowledge in Microsoft Office/G-Suite on reporting analytics and presentations.

Responsibilities

• Ensure changes are efficiently recorded, evaluated, and authorized.
• Liaise with business unit and IT support for Change Management practices.
• Generate weekly change log close reports and monthly management reports.

Skills

Reporting analytics

Communication skills

Change Management expertise

Education

Diploma in Computer Science or related field

Tools

Microsoft Office

G-Suite

Job description

A leading financial institution in Malaysia seeks an IT Service Management professional to oversee Change Management processes. The role involves ensuring changes are documented, evaluated, and authorized efficiently. Candidates must have a minimum Diploma in Computer Science and 2-3 years of IT experience. Knowledge of Microsoft Office and G-Suite for reporting and analytics, coupled with strong communication skills, is essential. This role offers an opportunity to enhance IT practices in alignment with ITIL standards.