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• Responsible for the quality, accuracy, and timely delivery of Order to Cash (O2C) scopes in accordance with the defined SLAs/KPIs.
• Full accountability for the O2C closing process.
• Optimizing and enhancing O2C processes while driving process standardization in collaboration with other teams.
• Sharing best practices and providing support and guidance on process changes and transformation.
• Ensuring O2C processes comply with company policy, accounting standards, and local statutory requirements.
• Managing services to client entities against agreed service levels and operating controls, ensuring compliance with governance requirements and company guidelines.
• Creating, reviewing, and maintaining policies and procedures related to O2C, including recommending process enhancements.
• Leading the design, execution, documentation, and review of current processes as per the Global SSC model. Owner of service performance scorecard according to SLAs and KPIs.
• Managing direct reports, monitoring progress, providing performance feedback, and addressing capability issues.
• Providing technical expertise in the process area, resolving escalations and complex queries.
• Identifying opportunities to improve efficiency and effectiveness of activities and implementing changes.
• Managing and building relationships with key stakeholders across end-to-end processes.
• Interacting with purchasers and the Master Data Management Team regarding customer creation and modification issues.
• Leading and managing continuous improvement initiatives.
• Driving project transformation, UAT testing, and communicating findings to management.
• Supporting SSC development activities like transition, project transformation, and scope expansion.
• Assuming the role of O2C Expert in areas like Cash Application, Order releasing, Collection, Credit Management, and related activities as per the FTOM.

• Degree in Finance/Accounting or relevant qualifications such as ACCA, CPA.
• Strong technical knowledge of Order to Cash (O2C) with the ability to manage the end-to-end process independently.
• Experience in system migration/transformation projects.
• 7-8 years in Accounts Receivable functions, with 2-3 years in a management role.
• Experience with SAP, case management tools, BlackLine, and Microsoft Office; Power BI experience is a plus.
• Experience in Shared Services Centers is advantageous.
• Excellent command of English, both written and verbal.
• Mature, with strong leadership, independence, initiative, responsibility, and integrity.
• Organized, meticulous, with strong team management, negotiation, and problem-solving skills.
• Excellent communication and interpersonal skills, capable of interacting with all process actors.
• Ability to work under pressure.

Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player. We thrive as One Arkema, with operations in 55 countries and over 21,100 employees. Our annual sales are €9.5 billion, with 2.9% invested in R&D.

If you pursue excellence, love innovation, and are inspired by challenges, visit www.arkema.com to learn more about our values—Solidarity, Performance, Simplicity, Empowerment, and Inclusion—and our focus on sustainable materials, new energies, water management, and more.

Join us to develop the materials of tomorrow and make a difference. What are you made of?

The legal information below pertains specifically to positions posted in the United States. Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with all applicable laws and policies regarding nondiscrimination.

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