Head of Procurement & Business Services, APAC & China

AIG; Kuala Lumpur; On-site; MYR 180,000 - 250,000; Full time

Job summary

AIG, a leading global insurance organization, is looking for a Head of Procurement & Business Services for its APAC & China region. The role involves leading a procurement team, managing sourcing services, and ensuring regulatory compliance while driving professional growth. The successful candidate will thrive in a collaborative environment focused on continuous improvement and strategic sourcing.

Benefits

Health and wellbeing support

Qualifications

• Strong experience in a Corporate Support/Consulting/Sourcing role.
• Experience in a large, global, highly matrixed organization.
• Ability to manage multiple simultaneous projects.

Responsibilities

• Lead a team across AIG’s Asia Pacific & China portfolio.
• Develop and implement standardized service levels.
• Manage relationships with key business partners.

Skills

Analytical Skills

Project Management

Customer-focused

Education

Bachelor’s degree in Business, Engineering, Technology or Supply Chain/Procurement

Job description

A leading global insurance organization, AIG, is seeking a Head of Procurement & Business Services for the APAC & China region. This role involves managing sourcing and procurement services, leading a diverse team, and ensuring compliance with global standards. AIG prioritizes in-person collaboration to foster a connected team environment. This position offers opportunities for professional growth within a dynamic organization.

Health and wellbeing support

Qualifications

• Strong experience in a Corporate Support/Consulting/Sourcing role.
• Experience in a large, global, highly matrixed organization.
• Ability to manage multiple simultaneous projects.

Responsibilities

• Lead a team across AIG’s Asia Pacific & China portfolio.
• Develop and implement standardized service levels.
• Manage relationships with key business partners.

Skills

Strong analytical skills

Project management

Customer-focused

Education

Bachelor’s degree in Business, Engineering, Technology or Supply Chain/Procurement

Head of Procurement & Business Services, APAC & China page is loaded

Head of Procurement & Business Services, APAC & China Apply locations Menara Worldwide - No. 198 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS time type Full time posted on Posted Yesterday job requisition id JR2501392

Head of Procurement & Business Services, APAC & China page is loaded

Head of Procurement & Business Services, APAC & China Apply locations Menara Worldwide - No. 198 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS time type Full time posted on Posted Yesterday job requisition id JR2501392

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

This role focuses on Global Sourcing & Procurement Services, with regional responsibility for Business Services & Corporate Real Estate managing the region’s procurement portfolio and accompanying business services.

• Global Sourcing & Procurement Services: Manage third party sourcing and contracting engagements including supplier relationships across Professional Services, Technology, and Indirect Services
• Real Estate Services: Ensure professional property & facility management, supporting Health, Safety & Ergonomics, performing project and move management on demand, space planning and management of critical infrastructure.
• Corporate Services: Manage a portfolio of services around A/V equipment, document management, fleet management, mail distribution, reception, mobile telephony & more.
• Security Services: Adherence of standards in access control systems and CCTV
• Business Continuity Services: Compliance with all global requirements regarding BCP, BIA, Disaster Recover, IMT, including all mandatory documentation, training and exercise plans.

What You’ll Do:

• Key point of contact to the GI Regional Leadership team. Coordination and integration of General Insurance requirements to the Global Sourcing & Procurement Services, Real Estate & Business Services strategies.
• Lead a team of professionals across AIG’s Asia Pacific & China portfolio (13 countries) to ensure the smooth running of office operations and drive continuous improvements in employees’ office experience and sourcing, contracting and engagement of third party suppliers of goods & services.
• Work with local country leadership/ sub-business units to develop and implement processes and procedures to standardize the services levels across geographies.
• Collaborate with global internal partners on regional strategic reviews of vendor strategy covering but not limited to Fleet, Mailroom, Janitorial, Catering, Office Supplies, Record Storage, Facilities Management etc. in addition to Technology and Professional Service engagements
• Regularly communicate with key regional and local country business unit leadership on strategy, initiatives, metrics and value-add opportunities and stay connected/integrate (as appropriate) on business unit strategy, challenges and initiatives.
• Build collaborative relationships with AIG’s internal business partners as well as strategic relationships with our suppliers
• Earn the business partner’s respect and serves as a Trusted Advisor by understanding their priorities and challenges; assessing their needs on an ongoing basis; and managing their expectations
• Ensure team and local processes are compliant with AIG policies and with Regulatory requirements. Meet deliverables for local Regulatory examination and ensure timely closure of issues raised.
• Involvement and ownership of local budget process, management of occupancy and departmental budget and expense levels.
• People and team leadership for the APAC & China regions focusing on talent and career development and employee experience.
• Actively manage multiple highly visible, time-sensitive activities, effectively interfacing with all levels of management, and efficiently ensuring the sourcing process is completed consistent with AIG’s policies and goals
• Drive all aspects of complex strategic sourcing processes including but not limited to taking lead on contract negotiations of business and pricing terms and conditions, conducting research and providing benchmark data on pricing and/or other key terms and conditions, facilitating RFPs, and working with the internal business partners to develop negotiations strategies, objectives and plans.
• Lead cross functional teams (i.e. legal, risk, technology, compliance, etc.) throughout the sourcing, benchmarking/business case development, vendor management, negotiations, contracting and standards.
• Provide guidance to internal stakeholders on procurement strategies and maintain procurement ethics in accordance with AIG’s global policies.

What we’re looking for:

• Strong experience in a Corporate Support/Consulting/Sourcing role
• Bachelor’s degree in Business, Engineering, Technology or Supply Chain/Procurement preferred
• Self-motivated and collaborative leader with a strong experience in leadership or regional management.
• Deep category subject matter expertise with the ability to translate strategies into executable models.
• Extremely customer-focused, strong stakeholder management and ability to take the time to understand the needs of the business.
• Experience working in a large, global, highly matrixed organization.
• Strong analytical skills including the ability to quickly synthesize distill and draw conclusions on large amounts of disparate data.
• Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills.
• Deep knowledge of deploying centralized Sourcing & Procurement or Real Estate solutions including strategic levers and tactics.
• Strong ability to influence others with excellent written and verbal communication skills.
• Strong packaging and presentation skills with the ability to explain supply & demand levers and complex pricing & evaluation models.
• Strong financial analysis skills; proficiency in understanding and communicating key financial management metrics
• Excellent relationship management skills, as well as the ability to work collaboratively with senior management.
• Ability to work independently and with cross-functional/ multi-cultural team

This is an exciting opportunity to be a part of a team that is having a daily impact on our company success!

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail] .

Functional Area:

CS - Corporate ServicesAIG Technologies (Malaysia) Sdn Bhd

As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible.

We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

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