Demand à Malaisie

Increase online sales and revenue through performance-driven strategies.

Enhance user experience and conversion rates on the e-commerce website.

Optimize digital promotions to drive engagement and customer retention.

Leverage data analytics to refine marketing and sales strategies.

• Develop and implement strategic initiatives to boost online sales and increase revenue.
• Identify opportunities to enhance pricing, promotions, and bundling strategies.
• Collaborate with marketing team to ensure all sales-driven campaigns are optimized for maximum ROI.
• Work with procurement team to align online inventory with demand trends.
• Identify and resolve factors affecting cart abandonment rates and purchase friction points.
• Monitor industry and competitor trends to adjust pricing and sales tactics accordingly.

• Oversee daily website operations, ensuring seamless customer experience and functionality.
• Work with developers to enhance site performance, speed, and mobile responsiveness.
• Optimize UI/UX design, navigation, and content layout for better engagement and conversions.
• Ensure accurate and up-to-date product listings, descriptions, pricing, and availability.
• Conduct A/B testing on landing pages, checkout flows, and product pages to improve performance.
• Troubleshoot and resolve technical issues related to the e-commerce platform.

• Plan and execute e-commerce promotions, flash sales, and seasonal campaigns.
• Align promotional efforts with social media, paid ads, and influencer marketing strategies.
• Implement email marketing and push notification strategies to re-engage potential buyers.
• Analyze and optimize customer journey touchpoints for improved engagement.

• Track and analyze key e-commerce metrics (traffic, conversion rate, average order value, etc.).
• Identify bottlenecks and optimize conversion funnels to enhance performance.
• Prepare monthly performance reports with actionable insights for improvement.
• Conduct competitive analysis and market research to adapt strategies accordingly.

• Work with customer support teams to address order fulfillment issues and customer concerns.
• Improve post-purchase experience with efficient return/exchange processes and customer service touchpoints.
• Ensure a seamless shopping experience across desktop, mobile, and app platforms.

• Bachelor’s degree in E-commerce, Business, or Marketing field.
• At least 1 year of experience in e-commerce sales, online store management, or digital retail strategies.
• Strong expertise in Shopify Plus.
• Proficiency in Google Analytics, Meta Ads, Google Ads, and SEO best practices.
• Data-driven mindset with strong analytical and problem-solving skills.
• Experience in campaign planning and digital promotions.
• Knowledge of customer retention strategies, email marketing, and loyalty programs.