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Associate Training Consultant
Job summary
A global payroll solutions provider in Kuala Lumpur seeks a dedicated professional to produce user-friendly documentation and deliver training programs on their HRMS. Candidates should have a bachelor's degree in a relevant field and excellent English communication skills, with a preference for those fluent in Mandarin. This role offers an opportunity to engage daily with cross-functional teams and support user adoption of new features. The ideal person is proactive, a fast learner, and adept at managing multiple tasks efficiently.
Qualifications
- Bachelor's degree in any relevant discipline is required.
- Proficiency in English and Mandarin is vital for communication.
- Ability to manage multiple deadlines and be proactive in learning.
Responsibilities
- Create and maintain user-friendly documentation for HRMS modules.
- Deliver internal training programs on HRMS features.
- Collaborate with Product and R&D teams ensuring content accuracy.
- Support colleagues in using the HRMS effectively.
Skills
Education
Established in 2010 and headquartered in Singapore, BIPO is a global payroll and people solutions provider. Our comprehensive total HR solutions include our Human Capital Management (HCM) suite, Global Payroll Outsourcing (GPO) and Employer of Record (EOR) service across 160+ global markets.
We are better connected to support companies’ payroll and people solutions needs through a global network of 40+ offices, four R&D centres, and business partners across 160+ markets. To date, we have served 560,000+ headcounts and 3,300+ clients.
- Write and maintain accurate, user-friendly documentation: release notes, user guides, process workflows, FAQs, and knowledge base articles for all HRMS modules
- Deliver internal training programs (live virtual sessions, recorded videos, quick-start guides, hands‑on workshops) on new features and major releases
- Work daily with our Product and R&D teams to ensure 100% accuracy in all content
- Be the friendly ‘go-to-person’ who helps colleagues understand how to use the HRMS
- Created user guides, video tutorials, or training decks for university projects, clubs, or internships
- Used any HR system before (Workday, SAP SuccessFactors, BambooHR, etc.)
- Participated in case competitions, training workshops, or teaching assistant roles
- Bachelor’s degree (any discipline – HR, Business, IT, Communication, Psychology, Mass Comm, Education, etc.)
- Excellent written and spoken English
- Native or business‑fluent Mandarin strongly preferred (daily spoken and written communication with internal team)
- Strong desire to master software and explain it simply to others
- Comfortable presenting in front of groups (online & offline)
- Fast learner, proactive, and not afraid to ask questions
- Good time-management and bale to handle multiple deadlines
- Basic knowledge of SQL is a bonus for understanding reports and data queries but not required (we will teach you)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.