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Online Sales Admin
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Online Sales Admin
iToLi
Gombak
MYR 100,000 - 150,000
Job description
Job Responsibility
- Manage and update product listings on e-commerce platforms, ensuring accuracy in descriptions, pricing, and availability.
- Monitor online sales performance, analyze sales data, and generate reports to identify trends and areas for improvement.
- Implement online marketing strategies, including social media campaigns (Instagram), to increase brand awareness and drive sales.
- Respond to customer inquiries and provide excellent customer service through online communication channels, addressing concerns and resolving issues promptly.
- Maintain and update the company's WordPress website, including content updates, product uploads, and basic troubleshooting.
- Coordinate with the sales team to process online orders, track shipments, and ensure timely delivery to customers.
- Utilize CRM systems to manage customer data, track interactions, and personalize online marketing efforts.
- Candidate must possess at least a Secondary School/SPM/'O' Level qualification.
- Fresh graduates are encouraged to apply for this entry-level position.
- Proficiency in online marketing strategies and techniques is required.
- Experience with WordPress and Instagram for business purposes is essential.
- Familiarity with digital marketing concepts and sales analysis is necessary.
- Must be comfortable working with various e-commerce platforms.
- Excellent online communication skills are a must to effectively interact with customers.
- Experience or knowledge of Customer Relationship Management (CRM) systems is preferred.
- Fluency in both English and Bahasa Malaysia is required to cater to a diverse customer base.
- Ability to work full-time and commute to the onsite location in Sungai Buloh is mandatory.
- Annual Leave
- EPF
- EIS
- Medical Leave
- SOCSO
- Casual Wear
- Company Activities
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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