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Call Center jobs in Mexico

Remote Customer Care Pro: Empathetic Phone Support

Scale Jet

Ciudad de México
Remote
MXN 200,000 - 400,000
10 days ago
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Bilingual CX Specialist – Inbound Support & Growth

Importante empresa del sector

Ciudad de México
On-site
MXN 200,000 - 400,000
10 days ago

Agente de servicio al cliente/Taquillero (m/f/d)

Flix

Saltillo
On-site
MXN 50,000 - 200,000
11 days ago

Gerente Workforce Management (call center)

Grupo Salinas

Ciudad de México
On-site
MXN 200,000 - 400,000
11 days ago

Loss Analyst III

Global Payments

Ciudad de México
On-site
MXN 529,000 - 795,000
11 days ago
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Loss Analyst III

Total System Services

Ciudad de México
On-site
MXN 441,000 - 707,000
12 days ago

Ejecutivo de Reservaciones y Ventas - Remoto

Chill N Go International

Ciudad de México
Remote
MXN 50,000 - 200,000
12 days ago

Agente de Reservaciones y Ventas | Remoto

Chill N Go International

Ciudad de México
Remote
MXN 50,000 - 200,000
12 days ago
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Collections Team Lead (Call Center)

PayJoy

Ciudad de México
On-site
MXN 200,000 - 400,000
12 days ago

Agente de servicio al cliente/Taquillero (m/f/d)

Flix

Ciudad de México
On-site
MXN 50,000 - 200,000
12 days ago

Agente de atención al cliente

Novacard

Ciudad de México
On-site
Confidential
12 days ago

Atención al Cliente - Call Center con Horarios Flexibles

Grupo Autofin Monterrey

Monterrey
On-site
MXN 50,000 - 200,000
12 days ago

Atención al Cliente Call Center

Grupo Autofin Monterrey

Monterrey
On-site
MXN 50,000 - 200,000
12 days ago

Auditor de Call Center - Calidad y Mejora Continua

Empleando Cancún Mx

Cancún
On-site
MXN 50,000 - 200,000
12 days ago

Asesor Telefónico de Ventas - Capacitación y Comisiones

ExpertCell S.A. de C.V.

Puebla de Zaragoza
On-site
MXN 50,000 - 200,000
12 days ago

Asesor telefonico/ Call Center

ExpertCell S.A. de C.V.

Puebla de Zaragoza
On-site
MXN 50,000 - 200,000
12 days ago

Asesor educativo y telemarketing

Universidad Insurgentes

Ciudad de México
On-site
MXN 50,000 - 200,000
12 days ago

Gerente senior de Recursos Humanos

Importante empresa del sector

Ciudad de México
On-site
MXN 800,000 - 1,100,000
12 days ago

Gerente de Call Center Financiero | Lidera 30+ Asesores

Monex Grupo Financiero, SA. de C.V

Ciudad de México
On-site
MXN 50,000 - 200,000
12 days ago

Customer Care Representative

Dandelion Payments

Santiago de Querétaro
On-site
MXN 20,000 - 25,000
12 days ago

Ejecutivo/a de Atención al Cliente - Call Center Presencial

IGT

Ciudad de México
On-site
MXN 50,000 - 200,000
13 days ago

Agente Call Center

IGT

Ciudad de México
On-site
MXN 50,000 - 200,000
13 days ago

Agente de Call Center para Chat (Fin de Semana)

EvolveCX

Ciudad de México
On-site
MXN 50,000 - 200,000
13 days ago

Auditor de Call Center - Calidad y Mejora Continua

Empleando Cancún

Cancún
On-site
MXN 50,000 - 200,000
13 days ago

Customer Experience Manager

Principal México

Miguel Hidalgo
Hybrid
MXN 800,000 - 1,200,000
13 days ago

Top job titles:

Nocturno jobsArquitecto jobsDiseno Industrial jobsSalud Mental jobsSistemas jobsLibreria jobsBioquimico jobsMantenimiento Industrial jobsGerente De Restaurante jobsParcial jobs

Top companies:

Jobs at AmazonJobs at MegacableJobs at Procter & GambleJobs at GnpJobs at ContinentalJobs at JabilJobs at CaterpillarJobs at IbmJobs at TicketmasterJobs at Mattel

Top cities:

Jobs in GuadalajaraJobs in TijuanaJobs in Ciudad JuarezJobs in QueretaroJobs in PueblaJobs in ZapopanJobs in LeonJobs in Ciudad Benito JuarezJobs in HermosilloJobs in Reynosa

Similar jobs:

Call Center Sin Experiencia jobsCall Center Bilingue jobs
Remote Customer Care Pro: Empathetic Phone Support
Scale Jet
Remote
MXN 200,000 - 400,000
Full time
10 days ago

Job summary

An international e-commerce company seeks a Customer Care Specialist for a remote role. Ideal candidates should be fluent in English with call center experience and excel in providing empathetic support. Responsibilities include handling customer inquiries via phone, documenting interactions in the CRM, and collaborating to resolve issues. This position offers a chance to work in a caring team focused on transforming family fun with innovative products, promoting active play and family connections.

Qualifications

  • Experience in a customer-facing role, ideally call center or Amazon support.
  • Ability to handle tense situations with patience and empathy.
  • Willingness to work during US business hours (9 AM - 5 PM EST/PST).

Responsibilities

  • Provide phone-based support to customers courteously and effectively.
  • Handle inquiries related to orders, shipping, and product issues.
  • Log all customer interactions accurately in the CRM system.
  • Collaborate with departments to resolve escalated issues.

Skills

Fluent English speaker with a clear US accent
Previous experience in call center or Amazon phone support
Strong verbal and written communication skills
Tech-savvy and quick to learn new systems
Proactive and organized

Tools

CRM tools
Call management systems
Job description
An international e-commerce company seeks a Customer Care Specialist for a remote role. Ideal candidates should be fluent in English with call center experience and excel in providing empathetic support. Responsibilities include handling customer inquiries via phone, documenting interactions in the CRM, and collaborating to resolve issues. This position offers a chance to work in a caring team focused on transforming family fun with innovative products, promoting active play and family connections.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.