lavori da Service Manager in località Regno Unito

Location: Council Headquarters High Street Elgin Moray, IV30 1BX

Salary: £43,204 - £47,370 per year pro rata

Contract Type: Temporary

Position Type: Part Time

Hours: 18.13 hours per week

To lead the operational elements of the HR contractual and transactional services with particular emphasis on continually reviewing and improving business processes and developing a strong customer focus. To provide operational leadership to the central HR admin team and ensure senior management support.

Lead and manage the HR contractual and transactional function ensuring a high quality, efficient and effective service

Drive continuous improvement through procedural and business change processes

Develop and use HR analytics to enhance service delivery

Lead and manage the HR business and resources team in accordance with Moray Management Methods, providing service excellence and appropriate development and performance enhancing opportunities

Experience in an HR generalist or management role in a large organisation

Experience of successfully supervising others and managing performance to achieve desired outcomes

Experience of effectively prioritising work and allocation of resources

Experience of undertaking significant and sustained business process review

Experience of constructively influencing senior managers

Understanding and commitment to the principles of equality and opportunity

Experience of use of HR analytics and metrics to improve organisational performance

Sound knowledge of employment law

Educated to degree level or equivalent

Sound knowledge of current good practice within HR environment

Effective communication skills, both verbal and written

Ability to develop highly effective working relationships and maintain a positive highly visible presence across the organisation

Ability to effectively prioritise workloads and meet deadlines, managing conflicting priorities

Ability to undertake formal and informal business process reviews to achieve optimum efficiency

Ability to drive forward positive change – a recognised ‘change agent’

Ability to work using initiative and common sense and to take evidence based balanced decisions

Ability to assimilate information quickly, analyse, collate and present data to optimise knowledge and effective decision making

Advanced IT skills

Clear demonstrable commitment to customer service excellence

Credibility with a range of audiences

Ability to relate well to a wide variety of people at all levels of the organisation

Ability to give advice, guidance and support to employees, managers and colleagues on a personal and professional level often in difficult circumstances

"Can do" attitude and ability to motivate others

Friendly, open and confident approach

Ability to work flexibly as part of service approach to flexible working

Fixed term for 1 year

18.125 hours per week

Applications are welcome from internal applicants for a secondment opportunity.

Interview dates: 12th and 13th June 2025

For further information contact Linda Duncan: linda.duncan@moray.gov.uk