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Customer Service Representative jobs in United Kingdom
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Sales Executive - Full time - permanent - Gateshead
Recite Me
Gateshead
On-site
GBP 80,000 - 100,000
30+ days ago
Connect with headhunters to apply for similar jobsSales Account Manager - West London
Hilti (Canada) Corporation
Southall
On-site
GBP 60,000 - 80,000
30+ days ago
Account Executive - Sales
KHR - Recruitment Specialists
Stratford-upon-Avon
Hybrid
GBP 42,000 - 50,000
30+ days ago
Customer Account Manager - Networks
mecs communications
Manchester
Hybrid
GBP 28,000 - 30,000
30+ days ago
National Account Manager Wholesale & Foodservice (m/f/d)
Lemonaid Beverages GmbH
United Kingdom
Hybrid
GBP 45,000 - 60,000
30+ days ago
Lobby Host
Portico
Birmingham
On-site
GBP 28,000
Full time
30+ days ago
Job summary
A hospitality service provider is seeking a Corporate Lobby Host in Birmingham. The role involves managing the Front of House area to deliver an exceptional customer experience. Candidates must have strong customer service experience and be adaptable to meet client needs. The position offers a salary of £28,000 and includes benefits such as excellent holiday allowance and access to a discount platform.
Benefits
Excellent holiday allowance
Pension contributions
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme
24-hour personal helpline
Access to discounts and benefits platform
Qualifications
- Candidates must be comfortable to stand for long periods.
- Excellent multitasking ability is essential.
- Strong relationship-building skills with tenants.
Responsibilities
- Provide a warm and authentic customer experience.
- Maintain the Front of House area.
- Perform proactive welcomes and personalized customer service.
Skills
Customer Service Experience
Strong attention to detail
Flexibility and adaptability
Job description
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a Corporate Lobby Host, for a brand new multi-occupied building in Birmingham.
The role of the Lobby Host is to take full accountability of the Front of House area and provide a seamless, warm and authentic customer experience for all visitors, guests, tenants and clients.
Lobby Hosts are crucial to consistently creating compelling and emotionally engaging experiences for our communities, enhancing and elevating the customer journey from the moment guests enter the building.
Our Lobby Hosts perform a proactive welcome and personalised customer experience through a combination of desk working and lobby roaming to always ensure seamless service. Ultimately, their goal is to achieve a best-in-class welcome experience, greater occupier satisfaction and establish the building as Birmingham's premier innovative workplace destination.
This role is a standing role & requires proactive lobby hosting providing a friendly and welcoming atmosphere for colleagues and visitors. Candidates should only apply if they are comfortable to stand for long periods.
Shift pattern: 40 hours per week, shifts from 8am-5pm from Monday-Friday
Salary: £28,000
Qualifications
The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs. An excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer Service Experience Is Required For The Role.
Additional Information
What's in it for you?
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a Corporate Lobby Host, for a brand new multi-occupied building in Birmingham.
The role of the Lobby Host is to take full accountability of the Front of House area and provide a seamless, warm and authentic customer experience for all visitors, guests, tenants and clients.
Lobby Hosts are crucial to consistently creating compelling and emotionally engaging experiences for our communities, enhancing and elevating the customer journey from the moment guests enter the building.
Our Lobby Hosts perform a proactive welcome and personalised customer experience through a combination of desk working and lobby roaming to always ensure seamless service. Ultimately, their goal is to achieve a best-in-class welcome experience, greater occupier satisfaction and establish the building as Birmingham's premier innovative workplace destination.
This role is a standing role & requires proactive lobby hosting providing a friendly and welcoming atmosphere for colleagues and visitors. Candidates should only apply if they are comfortable to stand for long periods.
Shift pattern: 40 hours per week, shifts from 8am-5pm from Monday-Friday
Salary: £28,000
Qualifications
The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs. An excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer Service Experience Is Required For The Role.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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