Job Summary
The ARM provides direct sales support to the Senior Banker/Banker to originate new business and, in partnership with the Senior Banker/Banker, is jointly accountable for client revenues/profitability.
Responsibilities
Strategy
- Proactive assistance to the Senior Banker/Banker with transactional support on new business origination activities (client research, pitch books, industry leads, etc.; coordination with network and product).
- Client analysis and reporting on post‑origination activities; client meeting documentation; briefing notes.
- Support Senior Banker/Banker on sales discipline requirements (Account Planning process, pipeline maintenance, client call reports, preparation of deal approval submissions).
- New transactions: deal execution support, document negotiation, coordination with Product Sales and Client Management team on documentation matters and deal drawdown, fee booking and revenue recognition.
- Proactive management of portfolio including client and product partner engagement to ensure limit utilization and accuracy of revenue/returns.
Business
- Provide direct sales support to the Senior Banker/Banker on all origination activities for the assigned ARM client portfolio.
- Jointly accountable for client revenues/profitability through provision of origination support: proactive assistance with client research, meeting preparation/documentation (pitch book preparation, industry trend research, etc.); coordination with product and other key stakeholders to ensure client materials are high quality.
- Complete bespoke client analysis as required (including competitor analysis reflecting SCB’s value proposition vs peers); complete relevant reporting on post‑origination activities; client meeting documentation.
- Coordinate with Product Sales and product partners and assist the Senior Banker/Banker with deal returns calculations and pricing analysis.
- Ensure adherence to all sales discipline requirements (Account Planning, deal pipeline, call report administration, discipline) as agreed with the Banker.
- Client meeting preparation (briefing notes, internal discussion coordination) and execution (logistics if attending client meetings in partnership with the Banker).
- Provide support on new business transactions (deal execution, document negotiation, coordination with Product Sales and Client Management team on documentation matters and deal drawdown, coordination with Product Sales and network on fee booking and revenue recognition).
- Proactive portfolio management, ensuring limit utilization and accuracy of revenue/returns at portfolio and client level.
Processes
- Attend and minute Account Planning/Strategy ‘deep dive sessions’.
- Work with product partners to maximize cross‑sell and returns on risk‑weighted assets; assist with deal returns calculations and pricing analysis where required.
- Ensure all relevant client team members/internal stakeholders are appropriately engaged by the Banker for planning and communication of the approved strategy for each client.
- In partnership with product partners, ensure appropriate line utilization of complex and structured transactions; review client profitability data and discuss opportunities/concerns with Senior Banker/Banker; resolve revenue/fee/returns recognition issues by engaging Finance, CPM, back‑office teams, etc.
- Participate in client conversations to understand needs and discuss account strategy and related opportunities, transactions, pricing issues.
- Understand and articulate overall strategy for each client.
- Support Senior Banker/Banker with ongoing client engagement and monitoring of client performance; deep understanding of industry, business performance, outlook.
- Engage internal deal teams (product & functional partners) for complex transactions; treat all sensitive deal information confidentially.
- Drive product and geography cross‑sell with clients.
- Prompt logging of client calls into WorkBench within 24 hours and updating the deal pipeline; ensure client team activities required to accelerate deal conversion are followed up with stakeholders and clients.
- Support exemplary deal management from origination to post‑deal, ensuring completion of relevant documentation, adherence to deal conditions and monitoring post‑fund disbursement.
People & Talent
- Support and develop juniors on the team.
Risk Management
- In partnership with the Credit Analyst, identify clients that need to be classified as Early Alert with Credit and/or transferred to GSAM.
- Support the CA on periodic credit reviews/ongoing monitoring with requested information and engagement with the client (as required) especially during periods of market volatility.
Governance
- Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business; oversee changes in these areas if necessary.
- Awareness and understanding of the regulatory framework and regulatory requirements relevant to the role.
- Responsible for delivering effective governance; challenge fellow executives effectively; work cooperatively with local regulators.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
- Effectively and collaboratively identify, escalAte, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- Clients under assigned portfolio
- GAMs / RAMs
- Credit Risk
- Product Partners: FM, TB, GCM, DCDA
Other Responsibilities
- Embed Here for good and Group’s brand and values in Taiwan / Client Coverage/Financial Institutions.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
- Education: Bachelor degree in Banking or Finance (preferred).
- Ideally 3+ years of experience in the banking industry.
- Risk & AML certified as stipulated by Bank policy.
- Languages: Native in Mandarin; English proficiency (strong command, written & spoken) to communicate with stakeholders and prepare documentation.
Role Specific Technical Competencies
- Account Management
- Client Experience
- Financial Analysis
- Industry Knowledge
- Product Line - Financial Markets (FM) and Transaction Banking (TB)
- Regulatory Environment – Financial Services
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose is to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
- Never settle – continuously striving to improve and innovate, keeping things simple and learning from doing well, and never becoming complacent.
- Are better together – we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days); minimum global standards for annual and public holiday combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and various self‑help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values‑driven organisation that embraces and celebrates our unique diversity across teams, business functions and geographies – everyone feels respected and can realise their full potential.