CLIENT ADVISOR BULGARI NEW BOND STREET

Bulgari; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury jewelry company is seeking an experienced Client Advisor for their New Bond Street Boutique in Greater London. The role involves maximizing sales opportunities by promoting product attributes, building customer relationships, and participating in creating a positive store environment. Candidates should have at least 5 years of experience in the jewelry and watches sector, with a strong customer focus and proactive selling skills. A passion for jewelry and luxury business is essential for success in this role.

Qualifications

• At least 5 years of experience in Jewelry and Watches.
• Knowledge / previous experience in Luxury business.
• Strong knowledge and a genuine appreciation and interest in Jewelry.

Responsibilities

• Work as a team with management and co-workers to achieve personal and store goals.
• Contribute to the store and service KPIs achievement.
• Acquire, build and maintain an active client book.
• Achieve and exceed monthly and yearly sales targets.
• Communicate with management about opportunities to develop community relationships.

Skills

Fluency in English

Proactive selling

Initiative

Negotiation Skills

Business Acumen

Tools

CRM techniques and tools

Job description

Position

Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our New Bond Street Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work / store environment.

Accountabilities

• To work as a team with management and co-workers to achieve personal and store goals
• Contribute to the store and service KPIs achievement
• To acquire, build and maintain an active client book
• To achieve and exceed monthly and yearly sales targets
• To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
• To be professional, approachable, knowledgeable, and gracious in all interactions
• Ensure that all front areas of the store are clean and products are displayed
• To strive to be a customer service oriented to ensure a positive shopping experience

Profile / Skills

• Fluency in English
• At least 5 years of experience in Jewelry and Watches
• Knowledge / previous experience in Luxury business
• CRM techniques and tools
• Proactive selling
• Initiative and Negotiation Skills
• Business Acumen

Soft skills

• Customer focus
• Strong knowledge and a genuine appreciation and interest in Jewelry
• Proactive selling
• Initiative
• Negotiation
• Business awareness