Customer Service Representative jobs in United States

Are you a dynamic Key Account Manager from the packaging industry with experience of the automotive market? This global packaging company is looking for a career driven Account Manager, to manage one of their major Automotive accounts

BASIC SALARY: c£65,000 - £70,000

BENEFITS:
· 20% Bonus
· Company Car
· Pension Contribution
· Life Assurance
· Training & Development
· 25 days holiday + Bank Holidays
· Laptop & Mobile Phone

LOCATION: National coverage, but ideally based in the Midlands

COMMUTABLE LOCATIONS: Birmingham, Coventry, Northampton, Leicester, Derby, Stoke, Worcester

JOB DESCRIPTION: Key Account Manager, National Account Manager - Packaging Solutions, Automotive

This Key Account Manager role would involve 90% existing business and 10% new business spilt, dealing with one the most high profile accounts for the company.

You will be required to shadow the current Key Account Manager to develop within the role before taking the account over in full. You will also be tasked with expanding their sales in the automotive sector to other large customers.

KEY RESPONSIBILITIES: Key Account Manager, National Account Manager - Packaging Solutions, Automotive

As they Key Account Manager, you will:

· Manage a small team within the key accounts department and be responsible for their day to day activities
· Be responsible for the strategic management and growth of the key accounts in the automotive sector and developing business growth from these accounts
· Source new business across the UK and within the key accounts
· Create strong, lasting relationships by delivering an exceptional service
· Develop relationships within your accounts to engage with additional contacts and business areas both within the UK and Europe
· Maintain a sales pipeline updated regularly to share with teams
· Provide a monthly sales report detailing points of customer activity and new business opportunities.
· Attend 1-to-1 meetings, fulfilling agreed objectives set for the forthcoming period.
· Plan and oversee new marketing initiatives and exploring new markets
· Cross sell to existing and new customers for all sites
· Attend conferences, meetings, and industry events as required
· Fulfil any required administrative tasks in a proper manner, including involvement with any Sales Dashboard or CRM systems.
· Conduct any other activity associated with the customers and sales within your designated area within the business.

PERSON SPECIFICATION: Key Account Manager, National Account Manager - Packaging Solutions, Automotive

To be successful in your application for this Key Account Manager role you will :

· Posses experience in packaging sales (essential) with experience in both timber and heavy duty packaging preferred
· Have experience of the automotive industry (essential)
· Have a proven track record of B2B Key Account Management selling
· Posses excellent technical and analytical skills with industry and competitor awareness.
· Have excellent communication and presentation skills to work closely with management and technical staff.
· Have the ability to effectively negotiate with clients and position them as a differentiated corrugated provider.
· Possess strong communication skills and IT fluency.
· Be proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
· Hold a full clean driving license.
· Be eligible to live and work in the UK.

THE COMPANY:

With the backing of one of the Far East's largest packaging companies, my client delivers high quality and service-oriented packaging to the global market. They are a part of a global network with more than 170 locations in over 20 countries worldwide. Globally, they are traditionally known for heavy duty packaging solutions but in the UK and Europe, they also specialise in conventional corrugated, timber, plastics, foams and steels.

PROSPECTS:

This role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth.

We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans.

It is highly likely you will have worked in any of the following roles, Key Account Manager, Account Manager, Major Account Manager, National Account Manager, Business Development Manager, Sales Manager, Packaging, Corrugated, Timber, Carton, Film, Automotive, consumables, Components

INTERESTED? Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: IP18154, Wallace Hind Selection