Operations Assistant - Multi-Site Ops & Customer Care

Forces Recruitment Solutions Group Ltd; Henley-on-Thames; On-site; GBP 35,000; Full time

Job summary

A multi-award-winning self-storage company is looking for an Operations Assistant to maintain company sites and foster strong customer relationships. The ideal candidate should have proven operations experience, excellent communication and organizational skills, and a proactive attitude. Responsibilities include ensuring facility cleanliness, handling customer inquiries effectively, and working collaboratively with teams. Applications from ex-military personnel are highly encouraged. Salary is circa £35,000 with benefits including a performance-related bonus.

Benefits

Performance-related bonus

Qualifications

• Proven experience in an Operations role, capable of diagnosing key issues.
• Ability to communicate clearly and politely with customers and colleagues.
• Organized, efficient, and able to multitask effectively.

Responsibilities

• Check and maintain cleanliness of facilities.
• Organize maintenance and repair work as needed.
• Liaise with the security team to ensure site safety.

Skills

Operations experience

Customer service

Communication skills

Organizational skills

IT skills

Teamwork

Proactive attitude

Job description

A multi-award-winning self-storage company is looking for an Operations Assistant to maintain company sites and foster strong customer relationships. The ideal candidate should have proven operations experience, excellent communication and organizational skills, and a proactive attitude. Responsibilities include ensuring facility cleanliness, handling customer inquiries effectively, and working collaboratively with teams. Applications from ex-military personnel are highly encouraged. Salary is circa £35,000 with benefits including a performance-related bonus.