Weekend Customer Service Advisor - Free Travel + Growth

National Express Group PLC; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading transport service provider is looking for a Customer Service Advisor at Plymouth Coach Station. The role involves delivering exceptional customer support to passengers, ensuring safety, and providing information. Required qualifications include strong communication skills and prior customer service experience. The company offers numerous benefits, including free coach travel and a company pension, and values inclusivity in its hiring process.

Benefits

Free Coach travel on the National Express network

Complimentary coach travel for a Nominated Person

Free comfortable uniform

Company pension

Employee Assistance Programme

Private online GP service

Exclusive benefits and savings from top retailers

Opportunities for progression

Qualifications

• Experience in a fast-paced, front-line customer service role.
• Ability to work well both in a team and independently.
• Friendly and can-do attitude with a desire to learn.

Responsibilities

• Deliver outstanding customer service proactively.
• Provide clear and accurate information about services.
• Follow health and safety procedures.

Skills

Confident English language communication skills

Customer service experience

Teamwork

Flexibility

Good stamina and overall fitness

Job description

A leading transport service provider is looking for a Customer Service Advisor at Plymouth Coach Station. The role involves delivering exceptional customer support to passengers, ensuring safety, and providing information. Required qualifications include strong communication skills and prior customer service experience. The company offers numerous benefits, including free coach travel and a company pension, and values inclusivity in its hiring process.