Customer Service Representative jobs in Grã-Bretanha

At Cardinal Health, we are developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

We are currently looking for an Account Manager to support our team in Scotland, responsible for driving sales and services to new and/or existing customers through face-to-face or telephone contact to meet individual and organizational sales objectives. In addition to driving sales, the main purpose for this position is to achieve financial commitments from customers in an assigned geography/territory. This role is viewed by customers as a trusted advisor and solution provider to their problems, requiring understanding of the clinical environment and the ability to identify and solve customer issues.

• Work within a defined geography promoting the Medical Solutions Portfolio of products, focusing on organic sales growth and seeking new sales opportunities.
• Build and maintain solid relationships with existing customers by fulfilling their needs.
• Identify and develop new sales opportunities in alignment with current strategy to supplement and complement daily activities.
• Prime responsibility for the protection and organic growth of base business to maximize existing sales opportunities, using Account Management and Sales skills in line with strategic direction and tactics.
• Provide optimum service to the customer based on clinical and product expertise across the current product portfolio.
• Lead or actively participate in pre-purchase trials and evaluations, and initiate product conversions where appropriate.
• Plan, discuss and execute sales and training activities alongside territory partners.
• Submit all administrative tasks in a timely fashion in accordance with team procedures to the Line Manager.
• Contribute to market and competitor intelligence, provide feedback on local trends, and work towards agreed objectives with the Regional Sales Support Manager.
• Attend internal and external meetings, workshops and exhibitions as required, which may include some out-of-hours work.
• Comply with Cardinal Health values on Health, Safety, Environmental and Business Conduct and adhere to Corporate and local policies, practices and procedures.
• Maintain professional behavior to keep Cardinal Health in high regard with customers, in line with the Cardinal Health ethical policy.
• Manage account training requirements through delivery of product training and collaboration with the Clinical Development Specialist.
• Deliver training in key accounts to establish growth opportunities and new product opportunities in accordance with the company sales strategy.

• Proven, consistent and successful medical devices sales / training track record with demonstrable Account Management skills.
• Ability to learn and understand complex clinical product knowledge and clinical data.
• Self-motivated to drive ideas and develop business opportunities.
• Natural ability to spot a business opportunity; able to persuade and influence others.
• Experience working independently with strong time management skills.
• Ability to build and maintain strong business and customer relationships.
• Excellent interpersonal and presentation skills to educate and demonstrate products to a variety of clinical audiences.
• Understanding of the NHS Scotland purchasing structure.
• Competence in Microsoft Office and CRM systems.

• Degree level education.
• Computer IT literate – Excel, PowerPoint, Word, CRM.
• Full current UK driving license.
• UK work permit/visa.

Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. The company provides pharmaceuticals and medical products to more than 100,000 locations daily and supports the diagnostic industry by supplying medical products to clinical laboratories. It operates a large network of distribution and manufacturing activities and employs thousands worldwide. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, or any other status protected by law.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity and encourages employees to be their authentic selves. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.

To read and review this privacy notice click here