Senior Account Manager

i2i Recruitment; Tewkesbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency in Tewkesbury is seeking a Senior Account Manager to manage client accounts, drive growth, and ensure exceptional service. The ideal candidate has strong client relationship skills, the ability to make commercial decisions, and a proactive attitude. This role offers a competitive salary and a dynamic, innovative team, with opportunities for professional development and travel.

Benefits

Performance bonus

Dog friendly office

Opportunity to travel internationally

Qualifications

• Experience managing business customers.
• Strong capability in balancing budgets with client needs.
• Attention to detail and excellent organisation.

Responsibilities

• Manage a portfolio of existing clients ensuring excellent service.
• Identify and pursue new business opportunities.
• Act as a liaison between sales team and operations.
• Conduct regular client visits to strengthen relationships.
• Meet and exceed KPIs while supporting company targets.
• Champion Health & Safety compliance in operations.
• Handle challenges quickly and professionally.

Skills

Client relationship management

Commercial decision-making

Organisational skills

Resilience

Job description

Overview

Senior Account Manager

Competitive salary dependant on relevant experience

Tewkesbury

Why work for this company

• Innovative team that values your input
• Dynamic, fast-growing industry with true career progression
• Competitive salary + performance bonus
• Dog friendly office
• Opportunity to travel and attend events internationally

Must Haves

• Strong client relationship management skills, you will have looked after business customers previously
• Ability to make confident commercial decisions balancing budgets and client needs
• Excellent organisational skills and attention to detail
• Resilience and ability to remain proactive under pressure

Nice to Haves

• Solid understanding and interest in events, any knowledge of AV equipment would be a huge advantage
• Experience promoting sustainable business practices

What You Will Be Doing

• Own your accounts - take full responsibility for managing a portfolio of existing clients, ensuring they receive outstanding service and solutions tailored to their needs.
• Drive growth - identify and pursue new business opportunities to expand your client base and increase revenue.
• Be the bridge - act as the key link between the sales team and operations, ensuring smooth delivery from proposal to execution.
• Stay connected - conduct regular client visits, build strong relationships, and maintain a deep understanding of their goals and challenges.
• Deliver results - meet and exceed KPIs while supporting the Exhibition Manager in hitting company targets.
• Promote safety & sustainability - champion Health & Safety compliance and embed sustainable practices in day-to-day operations.
• Problem-solve on the spot - handle challenges quickly and professionally, keeping both clients and internal teams informed and confident.

Interested? Send your most up-to-date CV to GEORGIE at i2i recruitment today!

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion