Customer Service Adviser jobs in United Kingdom
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Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
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Capital Outsourcing Group Ltd
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ASI Recruitment Ltd
Service Advisor/Warranty Admin in South Tyneside – FT6747
Ingenia Resourcing and Recruitment Ltd
Service Advisor
Job summary
A leading automotive service company is looking for an experienced Service Advisor to join their team in Ipswich. The role offers a basic salary of £35,000 without weekend shifts. The ideal candidate will prioritize customer satisfaction and possess strong upselling skills. Join a dynamic service team and leverage your experience in a busy environment.
Benefits
Qualifications
- Must have previous experience as a Service Advisor.
- Knowledge of Kerridge / 1 link / Pinnacle systems or similar DMS.
- Must be confident in upselling products.
Responsibilities
- Take Service Department bookings.
- Ensure efficient workshop loading while attending to customer requirements.
- Meet and greet service customers identifying their service needs.
- Update customers with technical issues.
- Handle customer complaints.
- Seize opportunities for upselling.
Skills
SERVICE ADVISOR
Basic Salary & OTE: £35,000
Location: Ipswich
NO WEEKENDS
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements
- Updating customers with technical issues
- Dealing with complaints
- Seize opportunities for up selling products
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Must be money motivated with confidence in up selling
- Must be fully customer focused, presentable and professionally dressed
- Ability to thrive within a busy service department
- Full clean UK Driving Licence
Please contact Kieran if you are interested in this Service Advisor Role @ Auto Skills and quote job number: 52551
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.