Automotive Service Advisor

ASI Recruitment; Royal Tunbridge Wells; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading automotive recruitment agency is seeking an experienced Service Advisor for a main dealer in the Tunbridge Wells area. The role offers a basic salary of £30,000 with an OTE of £36,000. Applicants should have at least 1 year of relevant experience in the motor trade and strong customer service skills. This is a full-time role with no weekend work, providing a supportive team environment and opportunities for career development.

Benefits

24 days holiday + bank holidays

Career development opportunities

No weekends

Qualifications

• Minimum 1 year of experience in a Service Advisor or similar role within the motor trade.
• Experience in a main dealer environment is highly desirable.
• A proactive, customer-first mindset with a professional approach.

Responsibilities

• Act as the key point of contact for customers requiring servicing or repairs.
• Provide excellent customer service both face-to-face and over the phone.
• Liaise with workshop technicians to ensure timely and accurate vehicle updates.
• Upsell additional work and service plans where appropriate.
• Manage bookings, job cards, and invoicing with attention to detail.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

"Success usually comes to those who are too busy to be looking for it."

Job

Automotive Service Advisor - Main Dealer
Tunbridge Wells Area

Basic Salary: £30,000 | OTE: £36,000

Hours: Monday - Friday, 8:00am to 5:30pm
No Weekends | 24 Days Holiday + Bank Holidays

A fantastic opportunity has arisen for a Service Advisor to join a well-established main dealer in the Tunbridge Wells area. This is a great chance to step into a fast-paced, customer-focused role within a professional dealership environment offering strong earnings potential and a great work-life balance.

Key Responsibilities

• Acting as the key point of contact for customers requiring servicing or repairs
• Providing excellent customer service both face-to-face and over the phone
• Liaising with workshop technicians to ensure timely and accurate vehicle updates
• Upselling additional work and service plans where appropriate
• Managing bookings, job cards, and invoicing with attention to detail

The Ideal Candidate

• Minimum 1 year of experience in a Service Advisor or similar front-of-house role within the motor trade
• Strong communication and organisational skills
• Experience in a main dealer environment is highly desirable
• A proactive, customer-first mindset with a professional approach

What’s On Offer

• Competitive basic salary of £30,000, with realistic OTE of £36,000
• Monday to Friday only - no weekends
• 24 days holiday + bank holidays
• Opportunity to work with a respected main dealer group offering training and career development

How to Apply

This role is ideal for someone with experience who is looking to join a supportive team and build their career in a quality dealership environment. Interested? Apply now with your CV or contact us for more information – all applications are handled in strict confidence.

Our standard procedure is to speak to you before we send your CV to any of our clients, so please make sure your contact details are on your CV.

The job is based in Tunbridge Wells, and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Please note: ASI Recruitment will never move forward with an application without speaking to you first.

To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.

Other opportunities and referral information are available through ASI Automotive Recruitment. All applications are handled confidentially.