Customer Service Adviser jobs in Großbritannien
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Service Advisor
Zusammenfassung
A leading automotive recruitment agency is seeking a high-performing Service Advisor in Chippenham. The role demands excellent customer service skills and experience in a service environment. Responsibilities include customer communication, job card management, and providing cost estimates. A competitive salary of £30,000 plus benefits is offered.
Leistungen
Qualifikationen
- Working experience within a Service Advisor role is required.
- Ability to upsell on service work and service plans is essential.
- Excellent communication skills and customer focus are needed.
Aufgaben
- Communicate with customers about service and repair work required.
- Produce Job Cards on in-house computer systems.
- Advise customer on estimated costs of repairs and timescales.
Kenntnisse
Tools
We are currently advertising on behalf of an Automotive approved Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Chippenham area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
- Starting basic salary £30,000+ per annum, pending experience and current earnings
- Performance related bonus scheme of £3,000+ per annum.
- 30 days annual leave (including the bank holidays).
- Workplace pension scheme.
- Access to brand-accredited training and genuine career development and progression.
- Fantastic career prospects with a long-standing local car dealer group.
- Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:00am-1:00pm.
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £33,000.
To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
© Perfect Placement UK Ltd - See our website for details
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