Prestige Service Advisor

ACS Automotive Recruitment; Stanborough; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading automotive recruitment firm is seeking a Prestige Service Advisor for a main dealership in Hatfield. The role offers a basic salary of circa £35,000 plus a genuine bonus of £10,000-£15,000. Responsibilities include advising customers on services and repairs, handling technical queries, and providing excellent customer support. Candidates must have proven experience in a dealership setting and a full UK Driving Licence. Exceptional earnings and career growth opportunities available.

Benefits

Bonus structure

Manufacturer training

Career progression opportunities

Qualifications

• Proven experience as a Service Advisor within a main dealership.
• Excellent customer service, communication, and interpersonal skills.
• Organised, professional, and confident in a fast-paced environment.

Responsibilities

• Advise customers on all service, maintenance, and repair work.
• Handle technical queries and provide clear, accurate information.
• Book vehicles into the workshop and manage progress updates.
• Identify and cross-sell additional repair work, parts, and services.

Skills

Customer service

Technical understanding of vehicle servicing

Communication skills

Organisational skills

Interpersonal skills

Driving License

Job description

Overview

Prestige Service Advisor - Main Dealership, Hatfield. Circa £35,000 basic (DOE) + genuine £10,000-£15,000 bonus. Full-time | Permanent | Mon-Fri 8am-6pm | 1 in 4 Saturdays 8:30am-4pm

Responsibilities

• Advise customers on all service, maintenance, and repair work
• Handle technical queries and provide clear, accurate information
• Book vehicles into the workshop and manage progress updates
• Communicate effectively with technicians, service control, and customers
• Identify and cross-sell additional repair work, parts, and services
• Accurately produce and finalise customer invoices
• Deliver a premium-level experience that reflects a prestige dealership brand

Your Background & Skills

• Proven experience as a Service Advisor within a main dealership
• Strong technical understanding of vehicle servicing and repair processes
• Excellent customer service, communication, and interpersonal skills
• Organised, professional, and confident in a fast-paced environment
• Ability to build long-term relationships and ensure customer loyalty
• Full UK Driving Licence required

Benefits

• Circa £35,000 basic (DOE) + genuine £10,000-£15,000 bonus
• Full manufacturer training and development opportunities
• Work with a prestige brand in a modern, customer-focused dealership
• Supportive management team and excellent career progression prospects

Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor — where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth