Service Advisor

Perfect Placement; Grimstone End; On-site; GBP 30,000 - 35,000; Full time

Job summary

A respected Automotive Main Dealer in Grimstone End is seeking a Service Advisor to assist in their busy Service Department. The role involves communicating with customers, managing service records, and providing exceptional customer service. The ideal candidate will have experience in a similar role and strong communication skills. This position offers a competitive salary of up to £30,000 plus bonuses and opportunities for career progression.

Benefits

Up to £30,000 basic salary plus bonuses

Great working hours - Mon-Fri + only 4 Saturday mornings

Genuine long-term career progression opportunities

Supportive management and ongoing training

Qualifications

• Working experience within a Service Advisor role is essential.
• Ability to upsell on service work and service plans.
• Customer-focused approach with excellent communication skills.

Responsibilities

• Professionally communicate with customers regarding service work required.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customers on estimated costs of repairs.

Skills

Customer Focused

Excellent communicator

Ability to upsell

Experience in Service Advisor role

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of a respected Automotive Main Dealer, who are recruiting for a Service Advisor to assist in their busy Service Department in the Bury St Edmunds area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Up to £30,000 basic salary plus a strong bonus structure
• Great working hours - Mon-Fri + only - in-4 Saturday mornings
• Work for a reputable brand and a well-supported dealership
• Genuine long-term career progression opportunities
• Supportive management and ongoing training & development

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £34,000.

To apply for this Service Advisor position, please forward your CV to Danielle Axtell Carty quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a job get in touch today.

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