Automotive Service Advisor

ASI Recruitment Ltd; Royal Tunbridge Wells; On-site; GBP 30,000 - 36,000; Full time

Job summary

A well-established main dealer in Tunbridge Wells is seeking an experienced Automotive Service Advisor. The role involves providing exceptional customer service and managing vehicle servicing and repairs with a competitive salary of £30,000 and OTE of £36,000. Ideal candidates will have a minimum of 1 year in a similar role and a proactive customer-first mindset. Enjoy work-life balance with no weekends and 24 days holiday plus bank holidays.

Benefits

24 days holiday plus bank holidays

Career development opportunities

No weekends

Competitive salary and OTE

Qualifications

• Minimum 1 year of experience in a Service Advisor or similar role within the motor trade.
• Strong communication and organisational skills.
• Experience in a main dealer environment is highly desirable.

Responsibilities

• Act as the key point of contact for customers requiring servicing or repairs.
• Provide excellent customer service both face-to-face and over the phone.
• Liaise with workshop technicians for timely and accurate vehicle updates.
• Upsell additional work and service plans where appropriate.
• Manage bookings, job cards, and invoicing with attention to detail.

Skills

Customer service

Communication skills

Organisational skills

Proactive mindset

Job description

"Success usually comes to those who are too busy to be looking for it."

Automotive Service Advisor – Main Dealer
Tunbridge Wells Area
Basic Salary: £30,000 | OTE: £36,000
Hours: Monday – Friday, 8:00am to 5:30pm
No Weekends | 24 Days Holiday + Bank Holidays

A fantastic opportunity has arisen for a Service Advisor to join a well-established main dealer in the Tunbridge Wells area. This is a great chance to step into a fast-paced, customer-focused role within a professional dealership environment offering strong earnings potential and a great work-life balance.

Key Responsibilities

• Acting as the key point of contact for customers requiring servicing or repairs
• Providing excellent customer service both face-to-face and over the phone
• Liaising with workshop technicians to ensure timely and accurate vehicle updates
• Upselling additional work and service plans where appropriate
• Managing bookings, job cards, and invoicing with attention to detail

The Ideal Candidate

• Minimum 1 year of experience in a Service Advisor or similar front-of-house role within the motor trade
• Strong communication and organisational skills
• Experience in a main dealer environment is highly desirable
• A proactive, customer-first mindset with a professional approach

What’s On Offer

• Competitive basic salary of £30,000, with realistic OTE of £36,000
• Monday to Friday only – no weekends
• 24 days holiday + bank holidays
• Opportunity to work with a respected main dealer group offering training and career development
• This role is ideal for someone with experience who is looking to join a supportive team and build their career in a quality dealership environment.

Interested? Apply now with your CV or contact us for more information – all applications are handled in strict confidence.

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important

Silent Search™

Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you’re invited to interview. Your job search stays private — just as it should.

Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.

The job is based in Tunbridge Wells, and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.