Service Advisor

autoskills-uk; Piddinghoe; On-site; GBP 35,000; Full time

Job summary

A leading automotive service company is looking for an experienced Service Advisor to join their team in Ipswich. The role offers a basic salary of £35,000 without weekend shifts. The ideal candidate will prioritize customer satisfaction and possess strong upselling skills. Join a dynamic service team and leverage your experience in a busy environment.

Benefits

No weekends

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge / 1 link / Pinnacle systems or similar DMS.
• Must be confident in upselling products.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading while attending to customer requirements.
• Meet and greet service customers identifying their service needs.
• Update customers with technical issues.
• Handle customer complaints.
• Seize opportunities for upselling.

Skills

Previous experience as a Service Advisor

Kerridge / 1 link / Pinnacle systems knowledge

Money motivated with confidence in up selling

Fully customer focused and presentable

Ability to thrive in a busy service department

Full clean UK Driving Licence

Job description

Overview

SERVICE ADVISOR
Basic Salary & OTE: £35,000
Location: Ipswich

NO WEEKENDS

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Meeting and greeting service customers and identifying their service requirements
• Updating customers with technical issues
• Dealing with complaints
• Seize opportunities for up selling products

Skills and Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Must be money motivated with confidence in up selling
• Must be fully customer focused, presentable and professionally dressed
• Ability to thrive within a busy service department
• Full clean UK Driving Licence

Please contact Kieran if you are interested in this Service Advisor Role @ Auto Skills and quote job number: 52551