Service Advisor

Perfect Placement; Nuneaton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor for an automotive workshop in Nuneaton. The role involves communicating with customers, producing Job Cards, and handling invoicing. Candidates must have experience in a Service Advisor role and excellent customer service skills. Benefits include a competitive salary and additional leave days.

Benefits

Competitive salary up to £30,000

Annual leave plus bank holidays

Employee Assistance Programme

Manufacturer training opportunities

Long service recognition

Qualifications

• Experience in a Service Advisor role is required.
• Strong customer focus and communication skills are needed.
• Familiarity with Motor Dealership Database Software is a plus.

Responsibilities

• Communicate with customers about vehicle service and repair needs.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timelines for repairs.

Skills

Customer focused

Excellent communication

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive workshop who are recruiting for a Service Advisor to assist in their busy Service Department in the Nuneaton area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive salary up to £30,000 per annum (DOE).
• 23 days' annual leave plus bank holidays, with additional birthday leave.
• Business closed 24 & 27 December.
• Auto-enrolment pension.
• Reward and recognition programmes, including annual awards.
• Manufacturer training and in-house development opportunities.
• Wellness programme and Employee Assistance Programme (EAP), including 24/7 online GP access.
• Long service recognition and progression opportunities.
• Branded uniform.
• Engagement in charity initiatives and community programmes.

Requirements

• A working experience within a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.

Duties of the role

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs of repairs and timescales of work due to be completed.
• Other ad-hoc duties as the role requires.

For your hard work, our client is offering a salary of up to £30,000.

To apply for this Service Advisor position, please forward your CV to Billy Peasgood quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a job, get in touch today.

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