Customer Service Adviser jobs in Grande-Bretagne
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Pet Insurance Claims & Customer Service Advisor
Résumé du poste
A leading pet insurance provider in Salisbury seeks a Claims Customer Service Advisor to deliver outstanding support to customers. In this phone-based role, you'll resolve queries and assist with claims, ensuring every interaction is positive. The ideal candidate will have proven customer service experience, strong communication skills, and a problem-solving mindset. The company offers 23 days holiday, health benefits, and a competitive salary with bonuses, making it an excellent workplace for those valuing work-life balance.
Prestations
Qualifications
- Proven experience in customer service or sales environments.
- Acts with integrity and puts the customer’s best interests first.
- Strong problem-solving ability in real-time interactions.
Responsabilités
- Provide outstanding customer service across multiple channels.
- Communicate policy terms clearly and fairly.
- Log all customer interactions accurately.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.