Frontline Customer Service Advisor

Moray Council; United Kingdom; On-site; GBP 26,000; Part time

Job summary

A local council organization in the United Kingdom is hiring for a Customer Service role that involves delivering exceptional front-line service, processing customer information, and supporting service development. The ideal candidate will have strong communication skills, experience in busy customer service settings, and a flexible approach. The position offers a pro-rata salary starting at £25,409.80 and requires 14.50 hours of work weekly, primarily on Thursdays and Fridays.

Qualifications

• Experience of working in a busy Customer Service environment.
• Experience of working with a range of computerised systems.
• Ability to support new team members with training.

Responsibilities

• Deliver an excellent customer experience.
• Process customer and service information.
• Support service development.

Skills

Customer service skills

Strong communication skills

Initiative

Data entry skills

Flexibility

Education

4 SQA Standard Grades or equivalent at level 3 or above

Job description

A local council organization in the United Kingdom is hiring for a Customer Service role that involves delivering exceptional front-line service, processing customer information, and supporting service development. The ideal candidate will have strong communication skills, experience in busy customer service settings, and a flexible approach. The position offers a pro-rata salary starting at £25,409.80 and requires 14.50 hours of work weekly, primarily on Thursdays and Fridays.