Hybrid Customer Service Advisor - Local Council

Surrey Heath BC- Internal; England; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A local borough council in England seeks an energetic individual for a full-time customer service role. You will be a key member of the Customer Contact Centre, responding to complex inquiries and providing high-quality service. Ideal candidates will have customer service or call center experience and a high level of computer literacy. Enjoy a generous benefits package, including professional membership support and hybrid working options. Applications are encouraged from all community sectors.

Benefits

Minimum 24 days annual leave

Local government pension scheme

Free parking

Subsidised gym membership

Qualifications

• Experience in customer service or call centre roles.
• High level of computer literacy.
• Ability to engage with diverse customers.

Responsibilities

• Provide efficient service to customers.
• Handle varied customer enquiries.
• Support the Customer Contact Centre.

Skills

Customer Service

Time Management

Sales Experience

Job description

A local borough council in England seeks an energetic individual for a full-time customer service role. You will be a key member of the Customer Contact Centre, responding to complex inquiries and providing high-quality service. Ideal candidates will have customer service or call center experience and a high level of computer literacy. Enjoy a generous benefits package, including professional membership support and hybrid working options. Applications are encouraged from all community sectors.