Customer Service Advisor — First-Contact Support (Mon-Fri)

Hales Group; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A renowned staffing agency is looking for a Customer Service Advisor in Bury St Edmunds. This position involves being the first point of contact for customer enquiries, ensuring issues are resolved efficiently, and providing outstanding service. Ideal candidates will have proven experience in customer service, demonstrate a positive attitude, and be resilient under pressure. Join a supportive team and thrive in a dynamic environment while enjoying a competitive hourly rate of £12.21.

Qualifications

• Proven experience in a customer service role is essential.
• Ability to manage workload effectively and prioritize tasks.
• Demonstrates professionalism when dealing with customers.

Responsibilities

• Provide exceptional customer service and resolve issues.
• Handle complaints in a friendly manner.
• Communicate via emails and calls efficiently.

Skills

Confident communicator

Experience in customer service

Team player

Resilient under pressure

Task prioritization

Job description

A renowned staffing agency is looking for a Customer Service Advisor in Bury St Edmunds. This position involves being the first point of contact for customer enquiries, ensuring issues are resolved efficiently, and providing outstanding service. Ideal candidates will have proven experience in customer service, demonstrate a positive attitude, and be resilient under pressure. Join a supportive team and thrive in a dynamic environment while enjoying a competitive hourly rate of £12.21.