Customer Service Advisor - 3-Month Contract, On-Call

Peopleforce Recruitment Ltd; Abingdon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is looking for a Customer Services Advisor in Abingdon for a 3-month contract. This role is integral to customer interactions, ensuring professionalism and accuracy in every engagement. Responsibilities include supporting an emergency call-out service, responding to enquiries via various channels, and processing orders. The ideal candidate should have degree-level education or equivalent experience and possess strong communication skills. Don't miss this opportunity to contribute to essential services that improve health outcomes.

Qualifications

• Degree-level education or equivalent experience.
• Experience in customer service or a contact centre preferred but not essential.
• Excellent written and verbal communication skills.

Responsibilities

• Support our 24/7 emergency call-out and Chemist on Call service.
• Respond to customer enquiries across phone, email, and other channels.
• Handle day-to-day admin tasks related to services.
• Process orders, track deliveries, and manage returns.

Skills

Customer service experience

Excellent written and verbal communication

Problem-solving skills

Education

Degree-level education or equivalent experience

Job description

A recruitment agency is looking for a Customer Services Advisor in Abingdon for a 3-month contract. This role is integral to customer interactions, ensuring professionalism and accuracy in every engagement. Responsibilities include supporting an emergency call-out service, responding to enquiries via various channels, and processing orders. The ideal candidate should have degree-level education or equivalent experience and possess strong communication skills. Don't miss this opportunity to contribute to essential services that improve health outcomes.