Customer Experience jobs in Regno Unito

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London, United Kingdom

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48

13.08.2025

27.09.2025

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You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

About your role

As a Principal consultant with CRL team, your role will include the following;

• Design and delivery of S/4HANA enabled transformation programmes specializing in S/4HANA Finance including Central finance (CFIN), Financial Accounting (FI), Controlling (CO) and integration with other modules (MM, EWM, SD, PP, etc.).
• Integration with up-stream and common best of breeds solutions (BlackLine, Trintech or similar)
• Design and implement Finance Operating Model: Design the future role of Finance and outline how it will deliver services to the business in terms of process, technology, people and organization
• Designing and delivery of R2R best practice processes across all the sub-process areas e.g. fixed assets, intercompany, profitability analysis, product costing, project accounting, period end close, consolidation etc.
• Leading pre-sales conversations and helping clients to shape their Finance transformation journey roadmap
• Lead or participate in practice development activities which support sales activities and internal capability development

Requirements

• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel
• Have strong knowledge of S/4HANA configuration and best practices. Demonstrable experience of Agile working practices on an SAP implementation, along with planning of activities during the project
• Have experience of facilitating a design workshop and then translating the requirements into design
• Have strong client-facing skills and ability to lead a workstream through all phases of SAP implementation
• Embrace flexibility, adaptability, and a process improvement approach
• Have strong communication and presentation skills
• Have proven ability to transfer knowledge and stay aware of the current trends and technical advancements
• Have a strong track record of professional success, preferably in the Consulting Services

Our CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!