Sales Agents

One to One personnel Limited; Southend-on-Sea; On-site; GBP 24,000 - 40,000; Full time

Job summary

A customer service agency is seeking a Sales Agent to join their team in Romford, with a starting salary of £24,525 plus commission. This full-time role involves guiding customers through their choices, providing top-quality service, and achieving sales targets. Ideal candidates will have experience in customer service or sales, strong communication skills, and a passion for helping others. Significant bonuses and benefits are offered.

Benefits

£250/month guaranteed training bonus

Uncapped commission

33 days' annual leave

Company-paid health cash plan

Pension scheme

Real career progression

Qualifications

• Experienced in customer service, contact centres, retail, or hospitality.
• Comfortable working towards targets and performance goals.
• Empathetic and supportive, especially with customers who need reassurance.

Responsibilities

• Speaking with customers via phone, email, and live chat.
• Listening closely to understand their needs.
• Matching customers with the right product and securing the sale.

Skills

Customer service experience

Effective communication

Empathy

Tech-savvy

Job description

Sales Agent

Full-Time | Romford | £24,525 PA+ Comms | 22^nd September Start

Like helping people? Great at conversations? Ready to get rewarded for your results?

We're looking for confident, customer-first Sales Agents to join a high-performing team where your communication skills and drive will help make a real difference and earn you real rewards.

Whether you've worked in customer service, sales, retail or hospitality, if you've got the passion and energy to connect with people and the ambition to succeed, this could be your next big career move.

You'll be at the heart of the customer experience, guiding people through important decisions with empathy and clarity. No cold calling, just helping real customers with real needs.

Duties Include

• Speaking with customers via phone, email, and live chat
• Listening closely to understand their needs - especially those with medical conditions
• Explaining policy options clearly and confidently
• Matching customers with the right product and securing the sale
• Delivering top-quality service with professionalism and care
• Meeting sales and service targets in a supportive, team-based environment
• Staying up to date with industry guidelines and internal processes

Who We're Looking For

• Experienced in customer service, contact centres, retail, or hospitality
• Comfortable working towards targets and performance goals
• Empathetic and supportive - especially with customers who need reassurance
• Great communicators who can explain things clearly
• Fast learners who enjoy developing new skills
• Tech-savvy and confident using multiple systems
• Reliable, team-oriented, and self-motivated

Salary & Benefits

• £24,525 starting salary
• £250/month guaranteed training bonus for your first 6 months
• Uncapped commission - average earnings between £6,000 and £15,000 extra per year
• Quarterly bonus scheme with no earning limits
• 33 days' annual leave, including bank holidays - plus your birthday off
• Full training provided - no prior insurance knowledge needed

Health & Wellbeing Perks

• Company-paid health cash plan
• Pension scheme
• Holiday buy scheme
• Staff Discounts on travel insurance
• Real career progression
• Friendly, supportive team with a strong focus on personal growth

Hours & Availability

• This is a full-time role, requiring flexibility across business hours:
• Monday to Friday: 8:30am - 8:00pm
• Saturday: 9:00am - 5:30pm
• Sunday: 10:00am - 5:00pm
• You'll work 1 in 2 weekends (either Saturday or Sunday), with a day off during the week in return.

Ready to Apply?

If you feel you have all the skills required for this role apply now to Aimee or Louise at One to One Personnel on 01702 464 444 or email your CV directly to or [e-mail] or [e-mail]