Sales Assistant - 15 Hours Per Week

REGATTA; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading outdoor retail company is seeking a Sales Assistant in Cardiff to provide personalized customer service and maximize sales within the concession. The role involves delivering expert advice, enhancing customer experiences, and utilizing merchandising skills. Previous retail experience is essential; however, training will be provided. A competitive hourly wage along with various employee benefits is offered.

Benefits

Starting pay between £10.60 and £12.31 per hour

Quarterly bonus based on performance

Up to 70% discount on all Regatta Group brands

28 days of annual leave, pro-rated

Wellbeing initiatives and support programs

Qualifications

• Previous retail experience is essential, training will be provided.
• Ability to deliver tailored customer experiences.
• Intuitive merchandising skills.

Responsibilities

• Deliver a first-class customer experience tailored to individual needs.
• Maximize sales within your concession area.
• Provide expert advice on product features and benefits.

Skills

Retail experience

Customer service

Product knowledge

Merchandising skills

Job description

Do you love meeting new people, asking questions, and giving personalized advice?

Would you like to take full ownership of your concession and make it your own?

If so, we have an exciting opportunity for a Sales Assistant to join our Blue Diamond Garden Centre store team in Cardiff, working 15 hours per week.

Previous retail experience is essential; however, training will be provided.

People enjoy working in our concessions, and our employee engagement results prove it. You'll find members of our regional teams as diverse as the customers who shop with us. We are a friendly, supportive family business—a place where bakers, dog walkers, book lovers, students, parents, travelers, movie buffs, foodies, festival goers, musicians, and more come together to create memorable experiences for our customers.

The difference you'll make:

• You will deliver a first-class customer experience, tailored to individual needs.
• You will help maximize sales within your concession area in the store.
• With your warm personality and enthusiasm, your concession will always be friendly and inviting to both regular and new customers.
• Deliveries will be processed, and clothing and accessories will be replenished and displayed using your intuitive merchandising skills.
• Your in-depth product knowledge of features and benefits allows you to provide expert advice on what customers need for their adventures.

Our investment in YOU!

We understand that everyone's career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme available for all Concessions & Retail employees. You will develop transferable skills and gain valuable experience as part of the Regatta Family, working with a diverse group of people across your region who share our core values of Great Relationships and Entrepreneurial Spirit!

Our investment in the environment!

Sustainability is at the heart of everything we do. You will have the opportunity to support our Group-wide sustainability committee, contribute ideas, and make a real difference in the world we live in!

What we can offer you:

• Starting pay above minimum wage, between £10.60 and £12.31 per hour
• Additional pay increases aligned with our Trailblazers development programme—earn as you learn!
• A quarterly bonus based on targets and sales performance
• Brand new kit provided twice a year to wear on your concession
• Up to 70% discount on all Regatta Group brands
• Monthly and annual awards recognizing individual and regional achievements
• 28 days of annual leave (including bank holidays and pro-rated for weekly hours)
• Holiday pay based on your average hours worked
• Long service awards, including meals, trips, and an extra day of annual leave!
• Wellbeing initiatives and support programs
• A charity fundraising matching scheme and partnerships with charities such as the Alzheimer's Society
• High employee engagement results
• Be part of a great regional team and take full ownership of your concession