Retail Advisor - Tech-Savvy Customer Care + Training

Virgin Media Ltd; Woking; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading telecommunications company in Woking is seeking a Retail Advisor to provide exceptional customer service, recommend tailored solutions, and maintain an inviting store atmosphere. The ideal candidate will possess strong communication skills and a passion for technology. Competitive hourly rate starts at £12.40, along with market-leading benefits including private medical cover and generous leave policies.

Benefits

Private medical cover

Excellent pension scheme

23 days annual leave

Birthday off

Potential for performance-based earnings

Qualifications

• A genuine interest in technology and how it can improve lives.
• Previous experience in retail, sales, or customer service (not essential).

Responsibilities

• Welcome customers with a friendly attitude.
• Build rapport to understand needs and recommend solutions.
• Showcase innovative products and meet performance goals.
• Help maintain an inviting store environment.

Skills

Confidence

Communication skills

Resilience

Motivation

Flexibility

Proactive attitude

Team spirit

Job description

A leading telecommunications company in Woking is seeking a Retail Advisor to provide exceptional customer service, recommend tailored solutions, and maintain an inviting store atmosphere. The ideal candidate will possess strong communication skills and a passion for technology. Competitive hourly rate starts at £12.40, along with market-leading benefits including private medical cover and generous leave policies.