Customer Support Specialist – Growth & Hybrid Roles

Lloyds Banking Group; England; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading banking institution in the United Kingdom is seeking a Customer Support representative. You will provide face-to-face support at various branches and have opportunities for skill progression to enhance your career. With a starting salary of £20,000, the role offers a benefits package that includes a pension contribution and private medical insurance. Applicants should be people-oriented, collaborative, and committed to exceptional customer service.

Benefits

Generous pension contribution

Annual performance bonus

Private medical benefit

Discounted shopping benefits

22 days holiday plus bank holidays

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships with customers.
• Passion for customer service and resolving queries.

Responsibilities

• Provide face-to-face support to customers.
• Ensure customer needs are met and queries resolved.
• Take on new activities to develop skills.

Skills

People person

Ability to build relationships

Empathy and integrity

Commitment to customer service

Team collaboration

Job description

A leading banking institution in the United Kingdom is seeking a Customer Support representative. You will provide face-to-face support at various branches and have opportunities for skill progression to enhance your career. With a starting salary of £20,000, the role offers a benefits package that includes a pension contribution and private medical insurance. Applicants should be people-oriented, collaborative, and committed to exceptional customer service.