Impactful Temporary Customer Service Advisor - Weekly Pay

Michael Page (UK); Macclesfield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A not-for-profit organisation in Macclesfield is looking for a Customer Service Advisor for a 3-month temporary position. Responsibilities include responding to customer inquiries, maintaining records, and ensuring customer satisfaction. Ideal candidates will have excellent communication skills, a focus on customer service, and experience with CRM systems. Competitive hourly pay and a supportive environment are offered.

Benefits

Hourly pay & weekly pay

Free on-site parking

Supportive working environment

Qualifications

• Customer Service Advisors should demonstrate excellent communication and interpersonal skills.
• A customer-focused approach with solid problem-solving abilities is essential.
• Proficiency in using customer relationship management systems is expected.

Responsibilities

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about services and policies.
• Maintain and update customer records in the database.
• Handle and resolve customer complaints effectively.
• Collaborate with internal teams to ensure customer satisfaction.

Skills

Excellent communication and interpersonal skills

Customer-focused approach

Problem-solving abilities

Proficiency in CRM systems

Strong organizational skills

Ability to multitask

Attention to detail

Job description

A not-for-profit organisation in Macclesfield is looking for a Customer Service Advisor for a 3-month temporary position. Responsibilities include responding to customer inquiries, maintaining records, and ensuring customer satisfaction. Ideal candidates will have excellent communication skills, a focus on customer service, and experience with CRM systems. Competitive hourly pay and a supportive environment are offered.